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2015-03-13 01:09 PM - edited 2015-03-13 01:19 PM
Radio app with inserted handsfree and screen on not working
It works only when the screen gets off
this seems bugy
2015-04-09 07:13 AM - edited 2015-04-09 07:18 AM
Hah! I also have this very same issue. Very strange!
I have Google Now "Ok Google" voice activated on all screens and tried disabling this feature while radio app was running in the background. FM Radio started producing sound directly!
Sony; Should this really be the way it works?
Steps to reproduce:
1. Activate Google Now and Ok Google voice activation. Also active from all screens options.
2. Attach headset and start FM Radio. Scanning is fine, no sound.
3. Turn off screen, sound should start.
4. Turn on screen, sound disappears. Unlock phone and go to Google settings.
5. Go to Google Now, disable Ok Google voice activation from all screens. Radio sound starts!
2015-04-09 10:59 AM
It's not a bug regarding Google Now and that it's not working and/or no sound when using the FM Radio. It's a normal behavior of your Xperia device, since the Google Now application uses the microphone to recognize voice commands. In this case, your Xperia device stops all sounds in order to get the best quality for voice recognition.
2015-04-23 07:19 PM
My radio works but really struggles to get a clear signal. I have tried the supplied headphones and aftermarkt ones but nothing makes a difference. Signal in my area is good. My last phone was fine. I just get an awful lot of static with the occasional drift in of station. I am not using google now so its not that. Is there a known problem?
2015-05-14 12:46 AM
First you say everything works for you, and now you're saying the Google Now and FM Radio interference is not a bug.
It's cool that you're an official support staff and everything, and it's good that your trying to protect Sony Mobile's image, but if you put yourself in the customer's shoes, and for all the people that dropped a lot of money on a flagship phone, this is how this subject pans out.
Everytime I plug in headphones and turn on the radio, I have to go to Google Now, go into the settings, and deactivate Google Now from All Screens just to listen to the radio. When I'm done listen to the radio, I unplug my headphones, go to Google Now, and reactivate Google Now from All Screens.
With all the apps and SmartConnect (*big hint* *wink* *wink*) that can change settings on the fly depending on user inputs, I am very confident that Sony Mobile can find a work around to make everyone's lives easier and more convenient.
I think customer satisfaction and usability should be very important in this competitive market.
Been with Sony since the Walkman phones and Sony Ericssons, hope to hear some good news or see awesome updates in the future.
2015-06-01 09:42 PM
2015-06-01 11:01 PM