Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2015-12-11 10:49 AM
I can't go to my home on the mobile. There is always this Error message "Unlock failed" and I have to write a SONY code but nothuing happens. I bought the phone 2 weeks ago so its quite a new one.
2015-12-11 11:16 AM
See this thread:
You should simply write SONY.
Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.
2016-07-24 06:41 PM
Thank you SO much for giving the answer to simply write "SONY" (all caps) - I tried everything and luckily had a laptop to look up how to and stumbled upon this thread.
This uncomfortable unlock feature will appear when some application which manages security settings.
For example, the e-mail app with Microsoft exchange.
Since I stopped usage of Microsoft exchange, this feature has never appeared.
Anyway, this feature should be removed.