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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Double Tap to wake up app

Talent
Message 11 of 33
2,615 Views
Message 11 of 33

Re: Double Tap to wake up app

Thanks razvan for the update

 

@Rickard - can we get the other issue raised internally so that its fixed during the next update

Sony Xperia Support
Message 12 of 33
2,575 Views
Message 12 of 33

Re: Double Tap to wake up app

@razvan

Sounds like you keep the phone in such a way that the camera key is getting pressed in that case. I'm afraid i can't give you any other solution for this then to turn off quick launch.

 

But regarding the other issue i don't understand why you're spamming the back button like that? If you don't want to wait for the call to be ended and that it returns to the dialpad by itself you should not press back repeatedly, you should press home instead.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Commissioner
Message 13 of 33
2,549 Views
Message 13 of 33

Re: Double Tap to wake up app

Hi Rickard
I am used to use back function to be sure that an app is closed after usage, to eliminate the fact that many apps could stay open
But I will try also directly home button
Thanks
Visitor
Message 14 of 33
2,468 Views
Message 14 of 33

Re: Double Tap to wake up app

Does C3 have tap to wake up function?

 

RMN
Visitor
Message 15 of 33
2,395 Views
Message 15 of 33

Re: Double Tap to wake up app

@Rickard 

Please do forward this fetaure request for the Z2 and Z3 series. The tap to wake does wake the phone up while in the pocket and many other makers are using the proximity sensor to avoid this.

 

cheers

Talent
Message 16 of 33
2,386 Views
Message 16 of 33

Re: Double Tap to wake up app

I had problems few times with ttw (doesnt turning on phone as it should do). Would be gr8 to implement that proximety disable function if covered.

Message 17 of 33
2,365 Views
Message 17 of 33

Re: Double Tap to wake up app

I do hope that Sony would release an update that will fix this double-tap problem.

 

In my opinion, I think it is very sensitive that when the double-tab feature is active, it will inadvertently activate applications such as camera or dial numbers automatically without you knowing it.

 

I had it once dial my friend's number in Germany--good thing that the call only took less than a minute or else it will cost me a fortune in long distance calls I did not make!  He had to hang up when my friend realized, I may have dialled by mistake...And another time, I felt my pocket being a bit warm, only to see that my Xperia Z3 Compact was taking a 4K video of my pocket!!! 

 

That time made me disable this feature.  So, no more accidental phone calls or dark videos recorded...BUT, I really like this feature!!!  As it is sooo much more convenient to double-tap it to check notifications and time. 

 

So, please, Xperia Tech Guys...kindly take a look at this issue and release a fix for it.  Thank you very much!  :-)

Visitor
Message 18 of 33
2,034 Views
Message 18 of 33

Re: Double Tap to wake up app

@Rickard I have the same issue, my Z3C activate by it self in my pocket when I select Tap To wake mode. Therefore I disabled it. I thing the idea of using proximity sensor is good option to eliminate wrong touch while the Z3C in a pocket.
Apprentice
Message 19 of 33
1,861 Views
Message 19 of 33

Re: Double Tap to wake up app

I understand this is an old thread, but Sony really need to consider tying the double tap to wake feature to the proximity sensor. I turned it on again after having it off for a while, and immediately i pocket dialed someone. and subsequently over the day, the phone unlocked in my pants, and I had to turn off this otherwise very useful feature.

 

I recently bought a Z3+ as well, and same issue (a lot of reviewers mention the same too). My friends with Z2, and Z3 all reported the same issue, and ended up diabling it entirely. No wonder Sony didn't enable it by default. It would have pissed a lot of people off i imagine.

 

I have used G2, G3, G4, some windows phone, One M8, One M9, etc, all with similar features, and I have not encountered accidental wakes on those devices. Even on Motorola's Moto Display on the Moto X, Droid Maxx, i didn't have any issues with accidental wakes. Most of these devices uses proximity sensor if i am not mistaken.

 

Would Sony seriously consider tweaking the feature in future updates?

Learner
Message 20 of 33
1,825 Views
Message 20 of 33

Re: Double Tap to wake up app

Hello,

 

I have the same issue whenever enable the double tap wake up fucntion.The phone wakes up in my pocket and makes unwanted operation.

I don't think the camera key is getting pressed in this case cause of I use a back cover for my phone.

I also don't think the camera in quick launch is the reason.

The main reason is unwanted wakening of the screen and then other icons in the quick launch is actived (includes wipe to unlock screen)

We should not disable the camera in quick launch cause of it will also disable quick lauch camera by pressing the camera button, a helpful function whenever we want to take a photo quickly.

The double tap to wake up is the useful function, specially when my phone is on a desk. Thus I don't want to disable this function as suggestions in some forums.

 

@ Rickard

I don't think "If you notice that the phone wakes up in your pocket you could perhaps try putting it down in the pocket with the display facing out." is the good suggestion as it will be easier to get screen broken (this case is not under warranty and the screen much more expensive than the glass plate on the back.

As you are a xperia support, I think you should pay attention to the idea of members/ customers about using the proximity sensor to support the double tap to wake up fucntion so that the phone will disable the double tap function whenever the proximity sensor detect the pocket mode.

I have tested and it seems the phone also disable the double tap function whenever we cover the light/ proximity sensor with very close distance while in pocket, it should be set for longer distance.

 

@ Friends whom have this issue

I have tried several ways to try to solve this issue and finnally it is temporary solved.

If you have not find any way, I recommend to find an app on google play that uses the proximity sensor to lock screen (we just need lock - to wake up we have double tap :-) ).

It will be easier to you to find this kind of app. on the google play by search the words "Proximity lock", "Proximity screen off" or "smart cover"... and then you can try and discover which app you like. Or if you want to know which app I am using, pls PM to me I will try to reply with information ASAP.

 

Brs,