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Camera button missing stage

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Rookie
Message 1 of 3
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Message 1 of 3

Camera button missing stage

Hi,

 

This morning i woke up and found that the camera on my Z3 was starting without a reason.

Looking into that i found out that the camera button on the side was easy to press, almost with stroking over the button. There is also no travel when pusing the button anymore (like the power or volume buttons has).

 

In the camera app, that starts when stroking the camera button, i cannot use the same button to actualy make the picture.

It seems half of the travel has gone. Is this a known problem, has someone tips how to solve it?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 2 of 3
1,144 Views
Message 2 of 3

Re: Camera button missing stage

Hi @Atacama,

 

Welcome to the community.

 

This is the physical camera button, right? 

 

I'd recommend you contact your local support team as you may have to arrange a repair on your handset.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

2 REPLIES 2
Sony Xperia Support
Message 2 of 3
1,145 Views
Message 2 of 3

Re: Camera button missing stage

Hi @Atacama,

 

Welcome to the community.

 

This is the physical camera button, right? 

 

I'd recommend you contact your local support team as you may have to arrange a repair on your handset.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Rookie
Message 3 of 3
919 Views
Message 3 of 3

Re: Camera button missing stage

Yes, i mean the physical button. I was afraid for that answer, thank you.