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Bluetooth won't stay connected to Macbook?

SOLVED
Inhabitant
Message 1 of 10
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Message 1 of 10

Bluetooth won't stay connected to Macbook?

At the weekend I flattened my phone using PCC but still have an issue with Bluetooth.

 

I love the Smart Lock feature and at work I want to use my work Macbook Pro as a device.

 

The phone and Mac will pair without issues, but a few seconds after pairing the Mac shows my phone as not connected and the phone can't add the Mac as a device and there appears to be no options to force it to connect. It does the same every time I Forget the Mac and re-pair.

 

Any thoughts as to why it won't stay connected?

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 6 of 10
11,027 Views
Message 6 of 10

Re: Bluetooth won't stay connected to Macbook?

I don't have any 3:rd party tags to test with i'm afraid but Smart Lock is a part of Google Play Services so i suspect it will work with most tags. When using NFC, you will need to touch the tag every time you want to unlock though.

A bluetooth speaker on your desk could be an option as well but the phone will use that as sound output by default (you can disable call audio for it). But also bluetooth might have a long range. Up to 100m or so depending on the device and environment.

sony_sign_logo.png - Official Sony Xperia Support Staff


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View solution in original post

9 REPLIES 9
Sony Xperia Support
Message 2 of 10
7,736 Views
Message 2 of 10

Re: Bluetooth won't stay connected to Macbook?

I'm afraid the Google Smart lock feature will not work with all bluetooth devices. It depends on what type of device it is.

When you pair the phone with another phone or a computer, there will normally not be any "idle" connection. Bluetooth will only connect when you want to use the connection for something (for example when you send a file or share the internet connection).

A bluetooth headset will however work as it uses the headset or handsfree profile where you keep the connection even when you're not in a call.

sony_sign_logo.png - Official Sony Xperia Support Staff


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If you want to get in touch with the local support team for your country please visit our contact page.

Inhabitant
Message 3 of 10
7,733 Views
Message 3 of 10

Re: Bluetooth won't stay connected to Macbook?

Hmm, seems a little odd that you can't pair it with a computer for this purpose as I assume all desktop/laptop Bluetooth implementations will behave like this?

 

Is there some action over Bluetooth I could use to force the connection long enough to use it?

Sony Xperia Support
Message 4 of 10
7,708 Views
Message 4 of 10

Re: Bluetooth won't stay connected to Macbook?

Generally, yes. You need a software or app that creates and keeps a connection automatically but i'm afraid i don't know of any software that will do this for Mac. Trusted location could perhaps be an alternative if you want to keep the phone unlocked at work?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Inhabitant
Message 5 of 10
7,702 Views
Message 5 of 10

Re: Bluetooth won't stay connected to Macbook?

Many thanks Slightly smiling Face Too many people in the building and because it's accurate to maybe 80m, it's also next door to a bus station so don't want it unlocked around there Slightly smiling Face

 

My next thought was NFC. Can I just use the NFC tags you can buy from amazon etc or do I have to program them with something first?

Sony Xperia Support
Message 6 of 10
11,028 Views
Message 6 of 10

Re: Bluetooth won't stay connected to Macbook?

I don't have any 3:rd party tags to test with i'm afraid but Smart Lock is a part of Google Play Services so i suspect it will work with most tags. When using NFC, you will need to touch the tag every time you want to unlock though.

A bluetooth speaker on your desk could be an option as well but the phone will use that as sound output by default (you can disable call audio for it). But also bluetooth might have a long range. Up to 100m or so depending on the device and environment.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

View solution in original post

Inhabitant
Message 7 of 10
7,690 Views
Message 7 of 10

Re: Bluetooth won't stay connected to Macbook?

Thanks for the help Rickard. I read about the NFC tags and trying to decide if it's actually quicker for me Slightly smiling Face

Sony Xperia Support
Message 8 of 10
7,686 Views
Message 8 of 10

Re: Bluetooth won't stay connected to Macbook?

If you are interested in a wearable device a Android Wear device like SmartWatch 3 would work for bluetooth unlock. I also tested it with my SmartBand 2 and this also works. SmartBand 1 will however not work with this feature.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Inhabitant
Message 9 of 10
7,682 Views
Message 9 of 10

Re: Bluetooth won't stay connected to Macbook?

Excellent, many thanks Slightly smiling Face

Highlighted
One time poster
Message 10 of 10
189 Views
Message 10 of 10

Re: Bluetooth won't stay connected to Macbook?

Go to System Preference

 

SystemPref.jpg

 

Then choose 'Sharing'

 

Share.png

 

Unlock to make changes

 

FIleSharing.png

 

Finally, tick the box with 'Bluetooth Sharing'

 

fileSharing2.png

 

That should be you sorted. G'luck!