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2015-01-09 07:32 AM
My phone is totally dead, i cant do anything power button + volume up button , force restart button near the sim , and nothing happens , also when i connect to a usb charger the red light is blinking all the time . Please HELP ME i need my xperia z2 back to live....
2015-01-09 08:31 AM
For how long time have the phone been connected to the charger? If the LED is blinking red, it sounds like the battery is completely flat. Thereby it can take a longer time before the phone indicates charging and/or powers on. I suggest that you connect the phone to the charger via wall socket and let it charge for 1-2 hours.
2015-01-10 05:19 AM
i have charging it all night and when i woke up the phone was still blinking red and tried the same things power on ,power button+volume up , force restart button and nothing happens , but today i went to my mobile carrier and left to service ... but what happened i still don't know and i'm angry because i don't have mobile it went dead i was using it for 6 moghts ...
2015-01-13 09:31 AM
Wow, the exact same thing happened to me a while ago minus the red LED blinking light. Mine didnt even charge anymore(no LED indicator), basically it was dead. The phone just died at 42%, first screen froze...displayed a purple glitchy screen, wont turn on, tried all the troubleshooting methods, so i sent it in for service using the VIP card that came with the phone, conveniently enough they picked it up from my house just a while ago, and said that i should be recieving a loaner phone maybe tomorrow while my phone is being sent for repair. Despite what happened, they're offering me a pretty good service though which is awesome. Maybe you could do the same.
2015-01-13 09:33 AM
Oh sorry didnt read that you already sent it in, weird though, mine is around 6 months old aswell. Well goodluck to both of us.
2015-01-17 01:43 AM
2015-04-23 01:31 PM - edited 2015-04-23 01:40 PM
Same problem here. Tried to charge the phone, but it keeps blinking red. I also tried to connect it to the computer. Didn't work either. Any solutions?
Phone died, when battery was at 40%
2015-06-14 11:12 AM
Hi, same thing happened to me when my phone was ~80% charged. I've tried to connect it to wall charger for whole night I just see a blinking red LED same case when I connect it with my Mac. Please explain why I see tons of complains about same problem and no real answer from Sony.
I've tried to hard reset the phone by pressing red button as well, didn't work same case with Volume+ and Power button it just vibrates and that's it.
2015-06-22 04:08 PM - edited 2015-06-22 04:10 PM
Guys, I have been facing exactly the same problem! Last night I pressed the power button to check the time and the cell would'nt respond. so i connected it to the charger and this red light keeps blinking. The red light glows bright red followed by dim red and then the screen flashes with the sony logo. I then tried connecting the cell to my PC via USB cable and the same result. I have then tried everythinh. The power butoon volume up and down key, the red button next to sim slot. Everything! but nothing workseven tried to update it, repair through sony PC companion. Nothing works. Please help!
All the replies i have read from the support team, none of them give a proper solution! just the standard ones.
EDIT: My charge was 82%, so charge is'nt an issue
2015-10-17 07:04 PM
I had the exact same problem. It happened when I started using the magnetic charger. I read online that unplugging and replugging the battery would fix it. Although I knew it would most likely void my warranty, I didn't really have a good warranty anyways. I used a heat gun to get it open and unplugged the battery. As soon as I plugged it back in it turned on. Definitely saved me about 200 dollars. It also probably is no longer waterproof but again it was worth saving the money.