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Xperia Z2 poor battery life

Rookie
Message 1 of 29
8,820 Views
Message 1 of 29

Xperia Z2 poor battery life

Hello, I have recently purchased the Xperia Z2. On full charge, it shows me an estimated time of around 24 hours, while on popular phone review sites and forums it has been quoted to last longer. The phone loses charge at 5 percent an hour doing nothing other than a few calls. Is this normal or should I get it checked?

28 REPLIES 28
Moderator
Message 2 of 29
8,790 Views
Message 2 of 29

Re: Xperia Z2 poor battery life

Given that the phone is new,you should wait some more until it stabilises.You will see an improvement after some time,just make sure to charge the battery often.



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Sam
Sony Xperia Support
Message 3 of 29
8,736 Views
Message 3 of 29

Re: Xperia Z2 poor battery life

The easy way to check if there is something out of the ordinary using the battery is by checking the below:

 

Main Menu > Settings > Power Management > Battery Usage > Look for the list of apps using power and keep any eye for anything using more than normal.

 

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Commissioner
Message 4 of 29
8,695 Views
Message 4 of 29

Re: Xperia Z2 poor battery life

dail *#*#7378423#*#* then go into service test >scroll to battery health test and see if battery is okk if the status is good then would advice you clear cache and reset phone to factory settings . remember to back up device before you factory reset 

One time poster
Message 5 of 29
8,592 Views
Message 5 of 29

Re: Xperia Z2 poor battery life

"Given that the phone is new,you should wait some more until it stabilises.You will see an improvement after some time,just make sure to charge the battery often." you mean after 1 month maybe? And if i charge often 100 % would it increase my battery life and health? My Z2 is just one week old
Apprentice
Message 6 of 29
8,266 Views
Message 6 of 29

Re: Xperia Z2 poor battery life

Hey bro please help I have poor battery life as well. my (actual batt uAh) is 3390000 is that good?

Veteran
Message 7 of 29
8,253 Views
Message 7 of 29

Re: Xperia Z2 poor battery life

You should wait like more than a week, about 2 weeks. 
It depends on what you are doing, estimation may be good. Please note the screen is what consumes the battery mosts. 
If you will keep it turned on it should last for about 6 hours and a few minutes until it discharges. 

Please note that these 6 hours is one of the best results on the market now within this premium class of smartphones.
The score is even better than Shamesung S5 or LG G#, especially G3 with its 2K display is a real battery drainer.

Please provide us with a screenshots of your battery usage, we will tell you whether it seems to be normal or not.
Keep in mind that these batteries likes to be charged often and never allow it to discharge completely like 0%. 

Thank you Winking Face   

Highlighted
Genius
Message 8 of 29
8,251 Views
Message 8 of 29

Re: Xperia Z2 poor battery life

......Shamesung...ha ha Smiling Face with open mouth & closed Eyes

Apprentice
Message 9 of 29
8,192 Views
Message 9 of 29

Re: Xperia Z2 poor battery life


@azzido wrote:

You should wait like more than a week, about 2 weeks. 
It depends on what you are doing, estimation may be good. Please note the screen is what consumes the battery mosts. 
If you will keep it turned on it should last for about 6 hours and a few minutes until it discharges. 

Please note that these 6 hours is one of the best results on the market now within this premium class of smartphones.
The score is even better than Shamesung S5 or LG G#, especially G3 with its 2K display is a real battery drainer.

Please provide us with a screenshots of your battery usage, we will tell you whether it seems to be normal or not.
Keep in mind that these batteries likes to be charged often and never allow it to discharge completely like 0%. 

Thank you Winking Face   


@azzido wrote:

You should wait like more than a week, about 2 weeks. 
It depends on what you are doing, estimation may be good. Please note the screen is what consumes the battery mosts. 
If you will keep it turned on it should last for about 6 hours and a few minutes until it discharges. 

Please note that these 6 hours is one of the best results on the market now within this premium class of smartphones.
The score is even better than Shamesung S5 or LG G#, especially G3 with its 2K display is a real battery drainer.

Please provide us with a screenshots of your battery usage, we will tell you whether it seems to be normal or not.
Keep in mind that these batteries likes to be charged often and never allow it to discharge completely like 0%. 

Thank you Winking Face   


This is my screenshot but this guy at https://www.youtube.com/watch?v=qPZNu7y6NHE He can get up to 17 hours at 62%! **bleep** mean while I get 7 hours at that %. Btw he said he does not use stamina mode at that time and his brightness is at auto.


Screenshot_2014-07-15-21-56-53[2].pngScreenshot_2014-07-15-21-57-04[1].pngScreenshot_2014-07-15-21-57-19[1].png

This video explains the battery life of Sony Xperia Z2. Depending upon your usage, you can get screen on time from 6 to 8 hours and if you are light to moderate user then the phone can last for 2 days.
Learner
Message 10 of 29
8,180 Views
Message 10 of 29

Re: Xperia Z2 poor battery life

Yes for my Z2 also and my handphone cannot turn off 📴 please update your software