account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

My phone keeps restarting over and over and over...

One time poster
Message 31 of 33
1,462 Views
Message 31 of 33

Re: My phone keeps restarting over and over and over...

My smartphone restarts on its own
I'll make a call and restart
Does not play back sound and does not play YouTube videos
What should I do
This happened on the last update

 

GT

Highlighted
One time poster
Message 32 of 33
42 Views
Message 32 of 33

Re: My phone keeps restarting over and over and over...

I bought this phone February 2019 at Let's Talk cellular in my country. In the first few days had a problem with the sim tray which was damaged due to putting in the sim card. I carried it back and they took 4 months to fix it because they had to order the part from away. I got it back and after a few days it starts rebooting randomly. Honestly,  I'm disappointed and literally fed up. With or without the sim card it randomly reboots 

One time poster
Message 33 of 33
18 Views
Message 33 of 33

Re: My phone keeps restarting over and over and over...

I completely feel you. Same happening here. Been reaching them since June and they keep refusing to have it sent back and send me to the software repair which never works.. They are well aware of the issue but seems to not really care. To bad, I used to be a big fan of the brand, but 2 phones in less than 6 months with different issues... Never was so disappointed by a company... It is way to expensive for a phone that never work. Let me know please if you ever found a solution.