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2015-12-21 11:08 AM
Solution doesn't help for my Z2. Mic works fine with 4.4.2 but in 5.1.1 I have a lot of complaints that my voice sounds terrible. But in a voice recorder app mic works perfect.
I've done system repair several times, doesn't help.
2016-02-04 10:58 AM
2016-03-09 01:50 PM
2016-04-25 05:56 PM
2016-10-03 03:11 PM - last edited on 2016-10-03 03:18 PM by alexdon
I am facing an issue same as mentioned on this thread. I went into Service Centre thrice and spend more than Rs.11000 still my issue is not resolved and it really feels annoying. Can you please suggest me a solution?
Build number: 14.6.A.1.236
2017-01-21 12:19 AM
In case you don't know how to read this thread, these are the suggested fixes for these problems:
Turn off noise supression and other call optimizations in call settings
Delete any apps installed that use the microphone
Factory reset using Sony PC Companion
Turn off Google app's "OK Google" detection on all screens
Don't use a Live wallpaper
-If the person of the other end of a call can hear you at all, it's most likely the noise suppression issue
-If the problem doesn't occur in safe mode, it's most likely an app causing it
-If none of these fix your problem, it's most likely a dry join on the microphone connector
For me, none of these suggestions fixed the problem. It intermittently worked so I got false positives all the time.
In the end, I am 90% sure it is a dry join due to poor manufacturing.
It seems to work ok in summer, but in winter the problem re-occurs. Thermal expansion?
Obiously, take the phone in to a Sony center if you're still under warranty.