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Guest account! :(

SOLVED
Learner
Message 1 of 13
4,076 Views
Message 1 of 13

Guest account! :(

Hi everyone! I just wanna know if there is anyway I can get rid of the guest mode (account) in my phone, I think my battery drains faster than before updating to lollipop because of it.

Thanks in advance.

 

sketch-1429748414138.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 7 of 13
5,946 Views
Message 7 of 13

Re: Guest account! :(

What you can do is switch to guest mode and go to settings-users and remove guest. It will remove all data from that session.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

12 REPLIES 12
Highlighted
Sony Xperia Support
Message 2 of 13
4,064 Views
Message 2 of 13

Re: Guest account! :(

Hi Saeedom11,

 

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

 

This generally indicates that the Guest user account has been in use, it would not show unless this has been active, have you use the Guest account?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Emperor
Message 3 of 13
4,064 Views
Message 3 of 13

Re: Guest account! :(

What makes you think that the battery drain faster because of the guest account?

 

you can't disable the guest account. 

 

 

settings > power management > battery > check what's draining your battery




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 4 of 13
4,057 Views
Message 4 of 13

Re: Guest account! :(

Hi Uliwooly, 

 

there was an image attached to his post, I have now approved it so you can see the User account using battery power.

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Emperor
Message 5 of 13
4,052 Views
Message 5 of 13

Re: Guest account! :(

@Jake-SonyXperiaSupport 

 

Thank you Slightly smiling Face 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 6 of 13
4,049 Views
Message 6 of 13

Re: Guest account! :(

Open the Guest account > settings > battery > check if you are running any apps/services 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Moderator
Message 7 of 13
5,947 Views
Message 7 of 13

Re: Guest account! :(

What you can do is switch to guest mode and go to settings-users and remove guest. It will remove all data from that session.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 8 of 13
3,997 Views
Message 8 of 13

Re: Guest account! :(

Yeah I've tried it once but didn't like it, so I switched back to main user.

@Jake-SonyXperiaSupport 

Learner
Message 9 of 13
3,994 Views
Message 9 of 13

Re: Guest account! :(

Thank you for your advice, that's reduced the consuming to 4% 

 

@alexdon 

Sony Xperia Support
Message 10 of 13
3,973 Views
Message 10 of 13

Re: Guest account! :(

From what I am aware, performing a simple restart stops the app from running so it cannot consume battery. May be something to try in the future if you ever do use it.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.