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Forgot password

SOLVED
Visitor
Message 1 of 5
3,037 Views
Message 1 of 5

Forgot password

I forgot my sony xperia z2 password its not a pin its a password and when i enter 5 times i cant see the google account plz help me!!
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 5
4,209 Views
Message 2 of 5

Re: Forgot password

It won't give the option to recover, you can only reset like this:

https://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/9272...

 

Or perform a software repair using PC Companion if the other option fails.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

4 REPLIES 4
Moderator
Message 2 of 5
4,210 Views
Message 2 of 5

Re: Forgot password

It won't give the option to recover, you can only reset like this:

https://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/9272...

 

Or perform a software repair using PC Companion if the other option fails.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 3 of 5
3,032 Views
Message 3 of 5

Re: Forgot password

I dont want to lose data
Moderator
Message 4 of 5
3,028 Views
Message 4 of 5

Re: Forgot password

I am sorry but only the first option can save you.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Visitor
Message 5 of 5
2,650 Views
Message 5 of 5

forgotten pin for screen

My z2 tablet powers on but I can't remember the pin , I have tried the power button with volume up till it vibrates 3 times but after the 3 vibrates it does nothing , I don't have my xperia on it and am at my wits end