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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Can not change Caller ID

Visitor
Message 1 of 10
7,258 Views
Message 1 of 10

Can not change Caller ID

hello, just got a new xperia Z2. went into settings, to try and hid my number on outgoing calls. it won't allow me! i thought i'd have the choice? i may go back to the store tomorrow to check it out. oh, by the way i'm with vodafone Ireland. thank you. 

9 REPLIES 9
Moderator
Message 2 of 10
7,244 Views
Message 2 of 10

Re: Can not change Caller ID

Check with your network,you might not be allowed.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 3 of 10
7,241 Views
Message 3 of 10

Re: Can not change Caller ID

thanks, but i'm with the same network. went from a windows to the Z2. thanks for your response though.

Genius
Message 4 of 10
7,234 Views
Message 4 of 10

Re: Can not change Caller ID

Hi, if you go into the SETTINGS.....then CALL SETTINGS.....scroll down to ADDITIONAL SETTINGS......press and a sub menu comes up offering CALLER ID.....once you press this you have the options of NETWORK DEFAULT/HIDE NUMBER/SHOW NUMBER...

 

Hope this helps :smileysmileywink:

Visitor
Message 5 of 10
7,227 Views
Message 5 of 10

Re: Can not change Caller ID

thanks, did all that. but the caller id section is pale, no tapping on it. thanks though.

Highlighted
Genius
Message 6 of 10
7,225 Views
Message 6 of 10

Re: Can not change Caller ID

Hi, thats strange....i wonder if its Network related.....just tried it again with my Z2 (on Vodafone) and once you tap on the Caller ID the 3 options are there....

 

Sorry i couldn't help any....Crying Face

Visitor
Message 7 of 10
7,221 Views
Message 7 of 10

Re: Can not change Caller ID

no worries, i'll straighten it out tomorrow. thanks again.

Sam
Sony Xperia Support
Message 8 of 10
7,211 Views
Message 8 of 10

Re: Can not change Caller ID

The advice provided above is correct. The ability to alter this is network/firmware dependant and as such the network themselves will need to turn this function on/off from their end.

 

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One time poster
Message 9 of 10
6,126 Views
Message 9 of 10

Re: Can not change Caller ID

but on my set i'm not able to tap on caller ID...only option is visible but able to tap it

Visitor
Message 10 of 10
2,953 Views
Message 10 of 10

Re: Can not change Caller ID

Hi I had  the same problem sadly i think it's something to do with the software update however there is a way to hide your number just call *13# to hide your number and to put back on show caller id call #13# and if this does not work then type 31 instead of 13.

This should help