Can not change Caller ID

[coorslite]

hello, just got a new xperia Z2. went into settings, to try and hid my number on outgoing calls. it won't allow me! i thought i'd have the choice? i may go back to the store tomorrow to check it out. oh, by the way i'm with vodafone Ireland. thank you. 

[alexdon]

Check with your network,you might not be allowed.

[coorslite]

thanks, but i'm with the same network. went from a windows to the Z2. thanks for your response though.

[dandy63]

Hi, if you go into the SETTINGS.....then CALL SETTINGS.....scroll down to ADDITIONAL SETTINGS......press and a sub menu comes up offering CALLER ID.....once you press this you have the options of NETWORK DEFAULT/HIDE NUMBER/SHOW NUMBER...

Hope this helps :smileysmileywink:

[coorslite]

thanks, did all that. but the caller id section is pale, no tapping on it. thanks though.

[dandy63]

Hi, thats strange....i wonder if its Network related.....just tried it again with my Z2 (on Vodafone) and once you tap on the Caller ID the 3 options are there....

Sorry i couldn't help any....

[coorslite]

no worries, i'll straighten it out tomorrow. thanks again.

[Sam]

The advice provided above is correct. The ability to alter this is network/firmware dependant and as such the network themselves will need to turn this function on/off from their end.

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[darkfantasy]

but on my set i'm not able to tap on caller ID...only option is visible but able to tap it

[Oliur]

Hi I had  the same problem sadly i think it's something to do with the software update however there is a way to hide your number just call *13# to hide your number and to put back on show caller id call #13# and if this does not work then type 31 instead of 13.

This should help