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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

A message saying Screen overlay problem appears when opening an app

One time poster
Message 41 of 61
869 Views
Message 41 of 61

Facing problem

Draw overlay permission always coming and iam not able to change that Please help me regarding this 

Sony Xperia Support
Message 42 of 61
866 Views
Message 42 of 61

Re: Facing problem

Hi @Raj0564, welcome to our community!

I would recommend that you have a look at my previous post in this thread and see if you are able to get this resolved! Slightly smiling Face

Feel free to keep me posted on how it went!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Rookie
Message 43 of 61
842 Views
Message 43 of 61

Re: A message saying Screen overlay problem appears when opening an app

I'm at the point where I should toggle on/off the option for overlay, but it's not clickable... How can I modify that option?

Simple user
Sony Xperia Support
Message 44 of 61
835 Views
Message 44 of 61

Re: A message saying Screen overlay problem appears when opening an app

Hi @SteGara, welcome to our forum!

Is there any change if you reboot your phone in safe mode? Can you toggle the overlay on or off while third party applications aren't loaded?

Let me know how it went!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Highlighted
Rookie
Message 45 of 61
827 Views
Message 45 of 61

Re: A message saying Screen overlay problem appears when opening an app

I just closed another app that had overlay activated and I solved. No need to reboot.

Simple user
Sony Xperia Support
Message 46 of 61
812 Views
Message 46 of 61

Re: A message saying Screen overlay problem appears when opening an app

Hi again @SteGara!

I'm happy to hear that everything is working now! Slightly smiling Face

Let me know if there is anything else I may assist you with and have a great weekend!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 47 of 61
743 Views
Message 47 of 61

Screen overlay just the worst update EVER

So sick to death of seeing this every time I go to use an app. Piece of software.

Sony Xperia Support
Message 48 of 61
679 Views
Message 48 of 61

Re: Screen overlay just the worst update EVER

Hi @mysticpete, sorry to hear about this and sorry for the late reply.

Have you taken a look at the troubleshooting steps that I have posted in this thread? If you haven't, I'd recommend that you do that and see if you are able to get this resolved.

Keep me updated!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 49 of 61
554 Views
Message 49 of 61

Re: Screen lay over

I TRY BUT DOESNT WORK,,THE BUTTON ON/OFF ONLT FREEZEZ,,IF IT WORK IT AGAIN BACK TO OVERLAY DETECTED DIALOG...

 

One time poster
Message 50 of 61
536 Views
Message 50 of 61

Screen overlay bug

I'm not able to open many program's cuse of system overlay thing 

Can't open the album or send a photos by what's up or messenger 

Alot of programs are off 

Tried to fix the problem but the device won't authorize any app or give permissions to any app