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2018-06-12 10:26 PM
I have a Sony Xperia Z2 and I'm not able to download Netflix series.
The download button doesn't shown.
Netflix verion: 4.16.3
How can I download Netflix series using the Netflix app on the Sony Xperia Z2?
Thanks in advance for any assistence!
2018-06-12 11:41 PM
2018-06-12 11:47 PM
After looking further.
Apparently Netflix downloads are only compatible with devices certified for HD viewing.
A list of devices are here.
Under "Netflix in HD"
And you can read about download limitations here:
Note in the first subsection
"*Android devices must be able to stream Netflix in HD to select video quality. Visit our article about Android for more information about HD-capable models."
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2018-06-16 11:28 AM
Thank you for the feedback.
-> Tried all these suggestions; didn't solve the issue
-> Sony Xperia Z2 is certified I guess (I can use the play store)
https://help.netflix.com/en/node/23939#netflix-in-hd3 -> "Netflix in HD"
-> Sony Xperia Z2 is in the list
-> Supported Android version and Netflix version is used
I would like an answer from Sony.
Is Netflix offline supported for the Xperia Z2?
Will it be supported in the future?
2018-09-13 02:43 PM
I contacted Netflix who weren't much help. I found once I did a factory reset of my tablet, I was able to use the offline function.