account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Battery does not charge beyond 80%

SOLVED
bbh
Rookie
Message 1 of 6
5,852 Views
Message 1 of 6

Battery does not charge beyond 80%

Whilst travelling overseas in April May noticed the battery would not charge beyond 80%. Assumed it was because of different power supply in Europe. However, I am finding the same issue in Australia. Have used different wall chargers and swopped usb cables and get the same result. Have left the device charging over night. Tried charging whilst the Tablet is powered off. Am running 5.1.1 

What can I do to fix this issue?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Emperor
Message 2 of 6
8,188 Views
Message 2 of 6

Re: Battery does not charge beyond 80%

@bbh

 

You could repair the phone with XC, see if that works, if it doesn't then contact your Local support

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

5 REPLIES 5
Highlighted
Emperor
Message 2 of 6
8,189 Views
Message 2 of 6

Re: Battery does not charge beyond 80%

@bbh

 

You could repair the phone with XC, see if that works, if it doesn't then contact your Local support

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

Learner
Message 3 of 6
5,824 Views
Message 3 of 6

Re: Battery does not charge beyond 80%

I have quite similar issue

I connected a small USB power/Voltage meter, it says e.g. 1,1A on a 2A charger, and 600mA on the PC.
still stops a second to charge continues, then stops (screen on), then continues, till 94% max this time.
the issue is that once 94% is reached it puts screen on, and starts to discharge, not charge, or charges again, then discharge, so it doesn't actually stop at 94% and stop, but due to screen popping up doesn'gets quite hot

 

Magnetic charge just says on /off/on/off all the time.

 

running MM 6.0.1 almost fresh install (3 days)

bbh
Rookie
Message 4 of 6
5,786 Views
Message 4 of 6

Re: Battery does not charge beyond 80%

I ran the repair process and atte mpted to charge the tablet, but it only reached 80%. Started in safe mode and was able to charge to 100%. I then ran the battery down and charged the battery in normal mode and appears to be fixed and is charging fully in normal mode.

 

Thanks for your suggestions.

 

Sony support came up with the same tactic. The extra step of trying in safe mode was the only addition. Not sure why safe mode should make a difference.

 

Emperor
Message 5 of 6
5,781 Views
Message 5 of 6

Re: Battery does not charge beyond 80%

@bbh

 

Safe mode disable third party apps that could be causing issues.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 6 of 6
3,287 Views
Message 6 of 6

Re: Battery does not charge beyond 80%

The same problem am facing highest my battery life is 92% don't know why