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xperia z1 touchscreen problems

Inhabitant
Message 21 of 616
Message 21 of 616

Re: Z1 Touchscreen issue

Today i Got the phone back from repair. There was nothing wrong with the phone OMG!!!
I have made this video of the issue http://youtu.be/0Jn9F2KHeKs
The first two times i dont touch the phone physical.
At last i touch the frame with one finger and the issue is gone.
Sony Xperia Support
Message 22 of 616
Message 22 of 616

Re: Z1 Touchscreen issue

Could you please send me a PM with the following information and i'll forward this for further investigation:

 

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:

sony_sign_logo.png - Official Sony Xperia Support Staff


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Inhabitant
Message 23 of 616
Message 23 of 616

Re: Z1 Touchscreen issue

PM sent
Enthusiast
Message 24 of 616
Message 24 of 616

Re: Z1 Touchscreen issue

Hello, could you please update this topic if you manage to fix your problem? I have the touch screen issue as well, only it shows itself 1 time out of 10, or less.

Inhabitant
Message 25 of 616
Message 25 of 616

Re: Z1 Touchscreen issue

I am updating when i got some news smile happy

Inhabitant
Message 26 of 616
Message 26 of 616

Re: Z1 Touchscreen issue

Here is another video.
http://youtu.be/Kv950zpy51Q
Inhabitant
Message 27 of 616
Message 27 of 616

Re: xperia z1 touchscreen problems

Regular
Message 28 of 616
Message 28 of 616

Re: Z1 Touchscreen issue

I have the same problem here in Finland. I have 3 weeks old Xperia Z1 and already hate it!!

 

Please SOLUTIONS!!!

Enthusiast
Message 29 of 616
Message 29 of 616

Re: xperia z1 touchscreen problems

Hi, this issue really and I'm running on .257 firmware already. 

 

Did the update over SUS and it's annoying that when I play games touch function stops!! Just tried diagnostics and screen stops registering touches and then functions again. 

 

Is ths a hardware problem? We demand feedback here. I hope this is just a software problem since I dont want a faulty phone! 

Enthusiast
Message 30 of 616
Message 30 of 616

Re: Z1 Touchscreen issue

I just really hope that this is just a software issue since I cant use my phone during games! and other functions when the touchscreen is faulty!