account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

xperia z1 touchscreen problems

Emperor
Message 11 of 616
Message 11 of 616

Re: Z1 Touchscreen issue

It might be software, repair your phone with SUS or PCC if the problem persist, take it back to a Sony repair center

 

Update Service (SUS)

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 12 of 616
Message 12 of 616

Re: Z1 Touchscreen issue

The issue is still there. The phone works fine when you hold it in your hand (touching the alu frame)
But when the phone is in a cover or on the table (when you not touch the frame) the issue comeback back.

I have sent it Back to the store for repair.
Adviser
Message 13 of 616
Message 13 of 616

touch screen problem

hi Sony I have an Xperia z1, the phone suffering from occasion problem of unable to recognize a finger holding or sliding, for example when I'm sliding on the keyboard, it recognizes as fast taps instead of sliding, thus makingy typing a mess, this is major problem/bug, pls investigate and fix it asap

Adviser
Message 14 of 616
Message 14 of 616

Re: touch screen problem

i've made a quick video showing how the problems looks like

http://www.youtube.com/watch?v=QB3SGfIJt5A&feature=youtu.be

 

as well as videos other people posted

http://www.youtube.com/watch?v=oj1P0X12r_A

 

Pls moderator, feedback this to the team as this is a major issue.

 

this video shows how xperia z1 touch screen fails to following a holding or sliding trail, while it doesnt happen always, but it's frequent enough to be an annoyance
One time poster
Message 15 of 616
Message 15 of 616

Re: xperia z1 touchscreen problems

When do we get answer on this? Vodafone does not want to apply warrantee. I have the same issue. I cant write, move icons, scroll and so on...
Visitor
Message 16 of 616
Message 16 of 616

Re: xperia z1 touchscreen problems

This is starting to happen far more frequently now. The swiftkey swipe feature is more or less unusable and I often find myself not being able to select question marks or exclamation marks. Unlocking the phone is also becoming difficult.

 

I'm surprised this isn't being picked up anywhere else as it is becoming a serious issue for me and it seems others as well.

 

Adviser
Message 17 of 616
Message 17 of 616

Re: xperia z1 touchscreen problems

i've made another thread not knowing the existence of this thread, anyway i am seriously frustrated by this issue and it practically made my z1 unusable at times, made a video about it too, i believe this problem deserve a moderator's attention.

 

http://talk.sonymobile.com/t5/Xperia-Z1/touch-screen-problem/m-p/442587#M5882

Regular
Message 18 of 616
Message 18 of 616

Re: xperia z1 touchscreen problems

Hi from Finland.. 

I do have the same problem in my 4 weeks old Xperia Z1.

I have tried to reinstall the software, and everything possible but not fixed.

PLEASE... SOLUTIONS!!!!

Apprentice
Message 19 of 616
Message 19 of 616

Re: xperia z1 touchscreen problems

I found that this problem happens more often when pressing the top left or top right corner. 

Inhabitant
Message 20 of 616
Message 20 of 616

Re: xperia z1 touchscreen problems

The plastic protection aplied on screen i removed and now work fine, still the phone is worse phone i evere used, full of bugs, screen colors are bad, im sorry i buyed this phone, btw here nobody will help us, in very dissapointed by Sony.