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xperia z1 touchscreen problems

Adviser
Message 221 of 616
1,034 Views
Message 221 of 616

Re: xperia z1 touchscreen problems

@brapi2 - Try to contact Sony, via it's chat service here on the website and explain, they might be able to get to Sony PH?

Still no fault with my Z1 after repair!
Enthusiast
Message 222 of 616
1,004 Views
Message 222 of 616

Re: xperia z1 touchscreen problems

good for you then, I was hoping that this is a grounding issue and there's no problem with the digitzer..

Adept
Message 223 of 616
1,450 Views
Message 223 of 616

Re: xperia z1 touchscreen problems

Sony Service has given me back my trust on Sony. 

They have replace a new unit over my defective unit and I just got it and tested it and generally work fine and nothing more than any issue right now. I am very happy. Slightly smiling Face

1514980_10153614016205158_1687540490_n.jpg

Enthusiast
Message 224 of 616
1,359 Views
Message 224 of 616

Re: xperia z1 touchscreen problems

good for you then, I guess you have a Sony Warranty.. 

Adviser
Message 225 of 616
1,157 Views
Message 225 of 616

Re: xperia z1 touchscreen problems

Well, it lasted a few days... Fault is back again.
Will talk to the repair shop over New Year. :-!
Talent
Message 226 of 616
1,132 Views
Message 226 of 616

Re: xperia z1 touchscreen problems

I think the problem its only a software!! Before mine have this problem. When i update to 4.3 now my touch screen now verywell like my past fone xperia z! Before my touchsscreen is bad in gaming. Like zombiewood, asphalt 8. Even in wet screen the touch is not working you need to clean a water before the tscreen is back! But after i updated to 4.3 is like xperia z touchscreen now. Slightly smiling Face very accurate. Even is wet is working now. Slightly smiling Face try to update your fone to solve your problem..
Enthusiast
Message 227 of 616
1,119 Views
Message 227 of 616

Re: xperia z1 touchscreen problems

I have already updated to 4.3 and the problem is still there.please take note that I have done a full wipe. Factory reset and it's still there. its a hardware problem

Talent
Message 228 of 616
1,103 Views
Message 228 of 616

Re: xperia z1 touchscreen problems

Even I have the same problem, I got my 7th phone as replacement. Phone will work fine for few days and then touch screen issue will start. Worst part is if you are not touching phone or using a non conductor cover touch is erratic and its hard to use the phone. I have asked for refund as I lost hope that Sony will acknowledge and rectify the issue

Talent
Message 229 of 616
1,101 Views
Message 229 of 616

Re: xperia z1 touchscreen problems

worst is no reply from Sony on the touchscreen issue even though they are aware of the problem. Sony is cheating customer

Highlighted
Enthusiast
Message 230 of 616
1,074 Views
Message 230 of 616

Re: xperia z1 touchscreen problems

Sony will not acknowledge the problem here and they will never do that. I'm switching to HTC nxt yr