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Want to know more about Xperia 5? To read more about it go here.
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possible fix for read error

Message 1 of 38
27,325 Views
Message 1 of 38

possible fix for read error

Just wanted to let people know if you have a phone case and nfc on your phone and keep a card with a chip on it in the case. This could cause read error as I have just found out the vibration and read error that has been driving me mad all day started since I put the card in my phone case the nfc keeps trying to read it but obviously fails causing read error. Hope this may help someone in the future :-D
37 REPLIES 37
Sam
Sony Xperia Support
Message 2 of 38
27,282 Views
Message 2 of 38

Re: possible fix for read error

That is interesting, I will see if I can replicate that here and I would be very interested to see if anyone else can confirm this.

 

 


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Message 3 of 38
27,270 Views
Message 3 of 38

Re: possible fix for read error

Let me know how you get on so I know its not just my phone lol does make sense tho if you think about it.
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Sage
Message 4 of 38
27,265 Views
Message 4 of 38

Re: possible fix for read error

Yes, this problem came up some time ago, I personally spent a lot of time to help someone because we thought it is something about the SD card. One of the crew just head-shoot me with this idea and it actually was it - the paypass/paywave card in the same cover and close onught to trigger the NFC.

 

It's very easy to replicate, just close your credit card to the phone and it start yalling "read error" because it doesn't recognize the chip there Winking Face

 

I am sure you helped a lot of people dude Winking Face

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One time poster
Message 5 of 38
27,169 Views
Message 5 of 38

Re: possible fix for read error

You are awesome for posting this! Have been trying to sort out my read error for 24 hours and didnt even occur to me that it started to happening when I put my atm card in my case, I was thinking it was the sd card. Thank you
Visitor
Message 6 of 38
27,006 Views
Message 6 of 38

Re: possible fix for read error

Driving me nuts! Just couldn't figure out why it was doing this. Was ready t. Send it back.
One time poster
Message 7 of 38
26,134 Views
Message 7 of 38

Re: possible fix for read error

I also had the same problem and thanks to this forum I realized that my busscard was causing it. Thank you so much!
One time poster
Message 8 of 38
25,551 Views
Message 8 of 38

Re: possible fix for read error

Omg! Just got a new phone case so I could pop my debit card in there. Was gonna take the phone back! Removed the card, hey presto phone stops read error! Thanku!!!
Sam
Sony Xperia Support
Message 9 of 38
25,530 Views
Message 9 of 38

Re: possible fix for read error

@Foxxi - Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

You can still use the case for holding the card if you wish, just turn off NFC when you are not using it:

 

Main Menu Settings > More > Untick NFC.

 

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One time poster
Message 10 of 38
25,444 Views
Message 10 of 38

Re: possible fix for read error

I've been having this problem all day. It was my phone trying to read the chip in my credit card