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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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got a problem on the plastic flaps on my z1

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Rookie
Message 1 of 5
933 Views
Message 1 of 5

got a problem on the plastic flaps on my z1

Guys is there a way that I could replace the plastic flaps covering the charging port of my z1? Because it doesn't wanna close properly anymore,maybe because I'm using it often and the rubber on it's side is not attached anymore. I was wondering if Sony has shop where we could buy a spare parts like this one. I'm scared that water will come in if I can't find a replacement
replacement.
1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 5 of 5
987 Views
Message 5 of 5

Re: got a problem on the plastic flaps on my z1

You will have to contact them, my understanding is that wear and tear it is not covered 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

4 REPLIES 4
Emperor
Message 2 of 5
930 Views
Message 2 of 5

Re: got a problem on the plastic flaps on my z1

They should be able to help you

 

http://www.sonymobile.com/global-en/support/contact-us/

 

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 5
929 Views
Message 3 of 5

Re: got a problem on the plastic flaps on my z1

on a side note, you could replace them yourself, and it will be a lot cheaper, but by doing so you might damage your phone and/or void the warranty 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 4 of 5
926 Views
Message 4 of 5

Re: got a problem on the plastic flaps on my z1

Thanks guys. Does this kind of problem covered by the phone's warranty?
Emperor
Message 5 of 5
988 Views
Message 5 of 5

Re: got a problem on the plastic flaps on my z1

You will have to contact them, my understanding is that wear and tear it is not covered 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)