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data connection

One time poster
Message 1 of 3
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Message 1 of 3

data connection

When I purchased the phone I noticed that the data connection was not available. Wifi has always worked normally I went back to the store where the I bought the phone and they told me that I have to send the phone in and they would reboot the phone. However I would loose all my information on the phone and would be without a phone for at least three weeks I cannot do this as I use this phone for my business and must have it at all times any suggestions
2 REPLIES 2
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Sony Xperia Support
Message 2 of 3
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Message 2 of 3

Re: data connection

Hi GeorgeA,

 

Welcome to the community,

 

This sounds rather odd, have you tried any troubleshooting? such as downloading Internet settings etc?

 

I apologize for the inconvenience.


Official Sony Xperia Support Staff


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Emperor
Message 3 of 3
526 Views
Message 3 of 3

Re: data connection

What if you try a brand new SIM card?



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