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2015-06-18 06:34 AM - edited 2015-06-18 09:28 AM
My phone has exactly the same problem after the lollipop update.Can you charge your phone using th USB?
Don't go for factory reset as it does'nt solve the problem.I can see multiple people reporting the same problem over several forums.So we got an android update which will make our phones totally useless.Thanks sony
2015-06-25 10:37 AM
2015-08-07 04:54 AM
2015-08-23 05:40 PM
Can you tell me if this issue of yours is resolved as i'm facing the same exact issue. But it started for me after like 2 months of lollipop update..!! But its the same as you described.!!
Can you pls help me out and tell me what did you have to do to get this resolved??
2015-09-02 01:57 PM
Have you tried to charge with your device powered off?
2015-09-02 03:21 PM
You could try performing a system repair as below but if that fails then I'm sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/
Performing a system repair using PC Companion - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
2015-09-03 06:06 PM
Hi I'm currently having the same problem as you. So have you found the reason why the cable disconnects and connects over and over again? Cause I'm confused on whether it's the socket problem or the battery problem right now.