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2015-10-27 10:22 PM
Hi.... guys... i ahave the same problem after update to 5.0.2 my phone is overheating there after it cut off service from service provider, please help us.... sony mobile please.... do some thing to our phones
2015-10-28 11:38 AM - edited 2015-10-28 12:28 PM
After upgrading to 5.1.1 the heating problem, low sound, lag and battery drain remained.
I waited a few days for the OS to adapt and the symptoms keep going.
I decided to do a factory reset and this time it solved all the problems except the low sound on youtube app.
2015-10-31 04:23 AM - edited 2015-10-31 04:51 AM
i doubt this is a hardware issue, im having the same issue after i have updated to 5.1.1. my battery drops 60% to 0 in 1hour and even less use.
2015-10-31 04:31 AM
i am a sony advocate ever since... during my first year using the z1 , i was already having problems with my first year but i stilll brag that sony is better than any other phone.. but after having this issue after the update of 5.1.1.
you will think that sony is not really helping much in finding a solution, but rather they are making a software update that makes your device think that it is broken . (this is just my opinion) , i would love to buy a new z5 but i have doubt if they can still support after 2 years. my phone is like a dead phone connected to a lifeline because of the battery software issue..
i have tried all the reset stuff (sony companion, hard reset on the phone )and none have worked. i dont know if there are still other solutions.
hope sony will improve there support , like nexus developers which still caters their old devices like nexus 4
2015-11-03 10:38 AM
2015-11-23 12:20 AM
2015-11-23 05:12 AM
2015-11-23 06:11 AM
Please help me. I update my Xperia at 5.1.1 version, and after that my phone is not charging. I already reset the factory settings of my phone, already reboot but nothing happens. Please give me instruction on how to fix this problem. Thank you.
2015-11-27 01:36 PM
Since the update for Lollipop 5.0 and 5.1 my phone's battery will change from 100% to 3% in a hour or it just switches off, my apps kicks me out. I cant play games and if I want to I have to play with my phone on charge.... Please fix this problem or give us the option to downgrade back to 4.4.4..