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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Z1/Z1s 4.4.2 update issues

Moderator
Message 1021 of 1,156
977 Views
Message 1021 of 1,156

Re: android 4.3 update

Are you sure it is 4.3 not 4.4?If you recently updated,the phone needs some time to adapt to the new operating system.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 1022 of 1,156
971 Views
Message 1022 of 1,156

Re: android 4.3 update

oops yea sorry 4.4

 

Adviser
Message 1023 of 1,156
972 Views
Message 1023 of 1,156

battery

by disconnecting the google now, now works properly and is heated not

Visitor
Message 1024 of 1,156
959 Views
Message 1024 of 1,156

Re: android 4.4 update

ok ive done some research, its the google services software that is wiping my battery out, there is plenty of people complaining about the same issue.

 

sony does not appear to acknowledge there is an issue,  which is nice.

 

i have read on another forum that the "phone repair" option within sonys support app, fixes this issue, but a repair "link" does not come up on my phone when i open the software.

 

can you help further?

 

Screenshot_2014-05-29-18-18-56.png

Moderator
Message 1025 of 1,156
957 Views
Message 1025 of 1,156

Re: android 4.4 update

You should try with:

SUS - http://www.sonymobile.com/gb/tools/update-service/

 

PCC - http://www.sonymobile.com/gb/tools/pc-companion/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Regular
Message 1026 of 1,156
942 Views
Message 1026 of 1,156

Bugs in Kitkat Update

Menu problem -  sometimes menu appears in home screen after we press home button and then opens application from widget.

 

Keyboard & Back Button - Keyboard and back button does not work during phone call - keyboard does not opens and back button does not work.

 

Auto Rotate -  This functionality doea not works sometimes and once you deselect and select auto rotate option it works again.

 

Home screen clock - clock takes time to get update after unlocking the device.

Learner
Message 1027 of 1,156
863 Views
Message 1027 of 1,156

Re: Z1/Z1s 4.4.2 update issues

true! i have the same problems with the camera Slightly frowning Face

Message 1028 of 1,156
851 Views
Message 1028 of 1,156

Re: Z1/Z1s 4.4.2 update issues

here is my issues with the camera after the kit kat update :

 

1-weird and annoying sound when launching the camera app from the camera button

2-sometimes it takes 3 to 4 seconds to launch the app

4-sometimes the camera stops when i take a picture or tells me the camera is not available and i have to reastart the phone

 

and i want to know if its a hardware or software problem

 

P.S i used the PCC and SUS to reinastall the software and i cleared everything and force stop and restart and it did not work.

 

thank you.

Enthusiast
Message 1029 of 1,156
795 Views
Message 1029 of 1,156

Re: Z1/Z1s 4.4.2 update issues

Unbelievable that we are almost in June 2014 and they still haven't come out with an update to fix the 4.4.2 firmware.

Sony Xperia Z1
Talent
Message 1030 of 1,156
750 Views
Message 1030 of 1,156

Re: Z1/Z1s 4.4.2 update issues

my main issue is the quality of the pictures its not great and rest like battery drain and heat is also present but the 20.7 dosent seem like it not better than the rivals