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Z1 - Alarm clock not working! Sony Wake Up!

Learner
Message 1 of 27
11,694 Views
Message 1 of 27

Z1 - Alarm clock not working! Sony Wake Up!

Setting the alarm 1 Hr ahead then OK it rings.
Setting alarm to the next morning, NO the phone just won't ring!
Have tried the last days, but phone does not Wake up!
When I push the start button it rings after a few minutes.
However, it also happens that the phone makes a fresh start?
I cannot trust the phone, I need the wake up, now it's me who need to wake the Z1.
Yes, all updates done, Android 4.2,2
Have also tried to switch off Stamina, but no luck.
26 REPLIES 26
Master
Message 2 of 27
11,648 Views
Message 2 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

I'm not able to reproduce the problem you are experiencing. First of all I would suggest that you clear data for the clock application. Go to settings > apps > all > clock > clear data > restart the phone and try again. 

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Learner
Message 3 of 27
11,643 Views
Message 3 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

In order to reproduce you need to set the alarm for the next morning (8 hrs).
Master
Message 4 of 27
11,596 Views
Message 4 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

I'm also using my phone (Z1) as alarm every morning and haven't experience this issue. Tested on a couple of other as well without reproducing your problem. Have you tried to clear data for the clock application? Did it help or does the problem persists? 

 

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Apprentice
Message 5 of 27
11,485 Views
Message 5 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

It is unbelievable, I also have the same issue after last update.
WJ
One time poster
Message 6 of 27
11,470 Views
Message 6 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

Having the same problem...


Can't pinpoint exactly what the causes are. Been working perfectly until the last couple of weeks.

 

When I look through the Apps list, there are the "clock" and "clocks" Apps... Wondering if this could be the cause? Find it unusual to have two similar Apps....

Sony Xperia Support
Message 7 of 27
11,466 Views
Message 7 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

Have you installed any task manager/killer in the phone? If so, try removing that and see if it helps.
If you don't have any task manager, try this in safe mode to make sure the problem is not caused by an app you've installed. See this thread for information on safe mode: http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008.
It's normal to have both Clock and Clocks. I think Clocks is the widget.

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One time poster
Message 8 of 27
11,412 Views
Message 8 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

I was also wondering if this was just me sleeping through, but I'm afraid that this seem to be happening to me also. I've updated to the newest 4.3, cleared the app data, checked the volumes, reset the phone but still the alarm goes off some days & not others. Which is a shame on yet an otherwise faultless phone.
Visitor
Message 9 of 27
11,107 Views
Message 9 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

Hi I am experiencing same issue of late. I installed 3rd party apps like 'sleep as android'  and 'alarm extreme'  but they won't ring the next morning! Please confirm if its a bug,  my Android is updated to latest build 14.2.A.1.136

 

I do have 'clean master'  installed for memory cleanup. But  it was there in my previous 'galaxy note'  as well. And all worked perfectly for past 2 years. 

Visitor
Message 10 of 27
11,019 Views
Message 10 of 27

Re: Z1 - Alarm clock not working! Sony Wake Up!

I also have this problem. I find I put the phone on silent with the option in the alarm settings to raise the volume when alarming. It doesn't. It vibrates but no sound. I've reset everything and it persists.
Luckily I'll wake to the vibrating. Sometimes it works.
It is an issue and needs a fix.