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Xperia Z1 frozen with blank screen and wont switch off or on

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Message 71 of 72
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Message 71 of 72

Re: Xperia Z1 frozen with blank screen and wont switch off or on

I had problem with touch screen I sent to service.After I took My phone ı charged it. Battery levell about 59% phone frozen ı started again Battery level fell down 12% ı could not understand. All the time phone charged time increasing and some program can not Open I Will sent it again to service but Sony dissapoint me 

Sony Xperia Support
Message 72 of 72
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Message 72 of 72

Re: Xperia Z1 frozen with blank screen and wont switch off or on

Hi @Levo1, very sorry to hear about your phone.

I really hope that the service centre can repair your phone so you can enjoy using it again with everything working!

Feel free to keep me posted on how everything worked out for you.


Official Sony Xperia Support Staff


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