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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Xperia Z1 Having issue after battery change

SOLVED
Learner
Message 1 of 3
1,241 Views
Message 1 of 3

Xperia Z1 Having issue after battery change

I have made my battery change at Sony Service Center Indranagar, Bangalore, Karnataka India.

 

After this my software is not working properly and time to time it says Xperia home is not respinding and phone hangs and restarts again and again. I went to service center and they have updated the software once but still I am havng the issue. I don't know what have been done with my  phone. Last 3 years I was not having any problem in my phone just battery was draining fater so went for a battery replacement and now this problem. I have now installed very less apps also.

 

Can anyone please help me what to do.

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 3
1,593 Views
Message 2 of 3

Re: Xperia Z1 Having issue after battery change

@Help_z1

 

perhaps repairing the phone with XC

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

2 REPLIES 2
Emperor
Message 2 of 3
1,594 Views
Message 2 of 3

Re: Xperia Z1 Having issue after battery change

@Help_z1

 

perhaps repairing the phone with XC

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Learner
Message 3 of 3
1,191 Views
Message 3 of 3

Re: Xperia Z1 Having issue after battery change

I did the update but still the same issue after some time.

I started to remove the app installed in my phone as the phone was working fine in safe mode. Then after the removal of Facebook and related apps of facebook like messange and candy crush my phone is working fine.

 

Thanks for your response.