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Xperia Z1 Dock Station DK31 - intermittent power supply

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Rookie
Message 1 of 6
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Message 1 of 6

Xperia Z1 Dock Station DK31 - intermittent power supply

I just got a new DK31 - magnet dock station for my Sony Xperia Z1. But in appears that power supply is intermittent: my phone shows "charge" and "battery" statuses every 5-10 seconds! If I charge phone via USB charger - no problems. Tries to restart, reposition phone in dock station - no success...

Screen shot of charging event

1 ACCEPTED SOLUTION

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Sage
Message 3 of 6
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Message 3 of 6

Re: Xperia Z1 Dock Station DK31 - intermittent power supply

just a thought...

you can't charge the phone with magnetic dock if it's connected to the PC, it has to be wall charger, it won't work with computers.

----------
When everything have failed already, try to read the manual.
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Sam
Sony Xperia Support
Message 2 of 6
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Message 2 of 6

Re: Xperia Z1 Dock Station DK31 - intermittent power supply

I would have to advise returning the docking station so that this can be reviewed sorry.

 

 


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Highlighted
Sage
Message 3 of 6
1,759 Views
Message 3 of 6

Re: Xperia Z1 Dock Station DK31 - intermittent power supply

just a thought...

you can't charge the phone with magnetic dock if it's connected to the PC, it has to be wall charger, it won't work with computers.

----------
When everything have failed already, try to read the manual.
Kudos mean I am helpful. Am I for you? Then support me back Slightly smiling Face


Rookie
Message 4 of 6
1,569 Views
Message 4 of 6

Re: Xperia Z1 Dock Station DK31 - intermittent power supply

that will be one of the options... Slightly frowning Face
Rookie
Message 5 of 6
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Message 5 of 6

Re: Xperia Z1 Dock Station DK31 - intermittent power supply

Archanos,

 

thanks, but I am using wall charger.... 

 

Rookie
Message 6 of 6
1,546 Views
Message 6 of 6

Re: Xperia Z1 Dock Station DK31 - intermittent power supply

Archanos,

 

Actually you are right 100%. Once I connect original wall charger (not my previous HTC one) problem dissapeared.


I have also noticed that once battery charged 50% and more there are no issues with intermittent charge from dock station connected to power supply by HTC charger.

 

hope that will help others to escape similar issue.