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Unable to multitask during a call

SOLVED
Adept
Message 1 of 28
1,722 Views
Message 1 of 28

Unable to multitask during a call

When I'm in a call and switched to another app, they keyboard and touching on the app does not work. Only scrolling works.

 

Anyone is facing the same issue?

1 ACCEPTED SOLUTION

Accepted Solutions
Message 13 of 28
1,530 Views
Message 13 of 28

Re: Unable to multitask during a call

I also tried for my Z1 on the latest 4.3 firmware, but I didn't replicate the problem. Tried the keypads, keyboard and the back button while on call, and everything works fine.

27 REPLIES 27
Apprentice
Message 2 of 28
1,695 Views
Message 2 of 28

Re: Unable to multitask during a call

This is an issue with Z1 which was reported earlier as well, not sure when Sony is going to address these issues!

 

Not addressed in the latest firmware update as well. Here are the few issues that I have observed:

 

- The keypad becomes non-responsive during a call.

- The back key becomes non-responsive

- While receiving a call, Cannot dismiss the call by selecting pre-configured text messages

sanholla
Adept
Message 3 of 28
1,660 Views
Message 3 of 28

Re: Unable to multitask during a call

Thanks, sanholla. I hope I can tolerate this else I will run custom ROM.


@sanholla wrote:

This is an issue with Z1 which was reported earlier as well, not sure when Sony is going to address these issues!

 

Not addressed in the latest firmware update as well. Here are the few issues that I have observed:

 

- The keypad becomes non-responsive during a call.

- The back key becomes non-responsive

- While receiving a call, Cannot dismiss the call by selecting pre-configured text messages


 

Adept
Message 4 of 28
1,636 Views
Message 4 of 28

Re: Unable to multitask during a call

Is there any way we can file a feature request to Sony?

Rookie
Message 5 of 28
1,615 Views
Message 5 of 28

Re: Unable to multitask during a call

with the new sofwaer the problem continues today, as they can not fix that?

Visitor
Message 6 of 28
1,570 Views
Message 6 of 28

Unable to use the keyboard during call

I cannot use my keyboard and the ''Back'' button while I'm talking with someone... Is it possible to do something with that? Xperia SP.



Visitor
Message 7 of 28
1,569 Views
Message 7 of 28

Unable to use the keyboard during call

I cannot use my keyboard and the ''Back'' button while I'm talking with someone... Is it possible to do something with that?

SP



One time poster
Message 8 of 28
1,543 Views
Message 8 of 28

Re: Unable to multitask during a call

Same issue for me, not bring able to text and email while on work conference calls is a real pain.

Build version 14.1.G.2.257
Sony Xperia Support
Message 9 of 28
1,536 Views
Message 9 of 28

Re: Unable to multitask during a call

That sounds very strange. I've been testing this here on the same firmware but i can't replicate this problem.

Could you please try if this happens in safe mode to see if it has to do with an app you have installed? See this thread for information on safe mode: http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

sony_sign_logo.png - Official Sony Xperia Support Staff


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Apprentice
Message 10 of 28
1,520 Views
Message 10 of 28

Re: Unable to multitask during a call

I dont have this issue. Mine works well. But i am using Swiftkey keyboard.

Sony Lover.