account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Problem with Messages and Camera on Xperia Z1

One time poster
Message 1 of 1
Message 1 of 1

Problem with Messages and Camera on Xperia Z1

Hi I have two problems. The first one is that I can't open the app Messages  and when somebody send me a message I don't know about it because it doesn't show me. And the second problem is that I can't open the app Camera when I click on it the screen is black and my phone doesn't work so I have to restart it and this happens over and over again. Can somebody help me?