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Troubleshoot, find support articles, run tests with the support app directly on your phone.
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NFC suddenly not working

Apprentice
Message 11 of 22
7,404 Views
Message 11 of 22

Re: NFC suddenly not working

Even after repair software, my Z1's nfc still doesn't work.

Master
Message 12 of 22
7,356 Views
Message 12 of 22

Re: NFC suddenly not working

In that case I suggest that you have this examined at an authorized service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

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Adviser
Message 13 of 22
7,351 Views
Message 13 of 22

Re: NFC suddenly not working

I have taste this before, after a while I figured that it's from network connection. If your connection is off or week signal it's probably are not going to work.

Correct me if I'm wrong.
One time poster
Message 14 of 22
7,235 Views
Message 14 of 22

Re: NFC suddenly not working

Any news in the issue ?

This morning my NFC stoped working. can't read any tags, or pair with my NFC enabled headphones (Sony SBH20).

nothing...

the icon is on, and all, but funcitnality not.

 

I'm on Android 4.2.2, will updating to 4.3 fix the problem ?

 

 

Highlighted
Adviser
Message 15 of 22
7,208 Views
Message 15 of 22

Re: NFC suddenly not working

I had this exact same problem too. Had my phone for around 2 months, and then NFC just stopped working suddenly. Tried repairing via PC Companion, even upgraded firmware to .136, but nothing worked. Everything else like bluetooth, gps was ok; only NFC faulty.

 

At last, I took it to the service centre. Turns out its a motherboard issue and they had to open the phone to replace it.

 

Is this a common problem with Z1 owners? Motherboard failing after few months?

Inhabitant
Message 16 of 22
7,178 Views
Message 16 of 22

Re: NFC suddenly not working

Is there any Sont expert that might shed some light on the subject ?

Master
Message 17 of 22
7,170 Views
Message 17 of 22

Re: NFC suddenly not working

If you have tried safe mode and reinstalling/repairing the phone software using PC Companion without any success I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

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Apprentice
Message 18 of 22
7,054 Views
Message 18 of 22

Re: NFC suddenly not working

I too have the same problem, i remember keeping my phone on some NFC tags and it detected, later i switched the service off because it comsumes battery. Recently when i turned on and tried it doesnt work and upgraded to Kitkat also and after completion of the upgrade i saw a pop up which said updating NFC firmware.

 

Even after all of these it still doesnt work, unfortunately for me there are no service centers in my country and dont want to take this to a local shop and ruin the water resistance or so.

 

Any ideas, anyone got this issue sorted?

One time poster
Message 19 of 22
6,863 Views
Message 19 of 22

Re: NFC suddenly not working

Hi, I bought two xperia Z1 6902(four days ago). One of them seem to work with out problem, but the NFC does not work in one of them. I used Sony Companion to upgrade/repair the cellphone but the failure still. (NFC icon can be turn on and off but Z1 does not transfer any data, I verified that problem is xperia Z1 by trying with other three NFC devices)

 

What can I do?. Currently, There is a solution for this?

Sam
Sony Xperia Support
Message 20 of 22
6,849 Views
Message 20 of 22

Re: NFC suddenly not working

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

In this case it appears you have a hardware issue with your handset and as such I would have to advise you speak directly with your local  Xperia Care team regarding having an assessment arranged.

 

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