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Microphone Problem only in Regular Calls| Lolipop 5.0.2

SOLVED
Visitor
Message 41 of 158
3,494 Views
Message 41 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

HI all I'm also having the issue of voice breaking at the other party. This started after the latest update which moved the build no to 270. Xperia z1. did anyone her perfect solution for this?
Talent
Message 42 of 158
3,465 Views
Message 42 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

I also had this problem after lollipop update, The person on the other side of a call was hearing my voice  interrupted and sometimes some words like a robot voice.

I resolve this issue by disabling "Microphone noise suppression" and "Speaker voice enhancement" from call settings...

So try to go to Settings/Call and turn off the Microphone noise suppression and Speaker voice enhancement and test the call again to see if  on the other side  your voice is heard..

Highlighted
Talent
Message 43 of 158
3,402 Views
Message 43 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Has anyone noticed that the data connection dies while in a phonecall? Should this be happening with LTE?
Sony Xperia Support
Message 44 of 158
3,396 Views
Message 44 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

I'm sorry to hear that you have issues with the audio during calls.

I have forwarded this issue internally for further investigation and i will update this thread as soon as i have more information.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Message 45 of 158
3,364 Views
Message 45 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

I turn off the Microphone noise suppression and Speaker voice enhancement and it is working ok now. Network type gsm only.
One time poster
Message 46 of 158
3,357 Views
Message 46 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Same problem is here with my Sony Xperia Z1.

So it's kindly request to Sony plz plz please resolve this problem permanently, as I have just started a new business and there is a lots of call on my phone and everyone replied with same answer that your voice is not coming properly. 

One time poster
Message 47 of 158
3,303 Views
Message 47 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Facing the same issue with my z1, when i attach bluetooth the voice output is fine. So there's no issue with the network, could be a bug. Sony please rectify this asap, your customers are having problems.

Regular
Message 48 of 158
3,275 Views
Message 48 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

disabling "Microphone noise suppression" and "Speaker voice enhancement" plus setting "equaliser" to "normal" seem to help.

Visitor
Message 49 of 158
3,266 Views
Message 49 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Hello all, I reinstalled lolipop via PC and the problem is fixed.
One time poster
Message 50 of 158
3,390 Views
Message 50 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Sony plz fix this braking voice problem by soft update... This lollipop "update" kill my z1...