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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Help with update

One time poster
Message 1 of 6
1,349 Views
Message 1 of 6

Help with update

I tried to update my Sony Z1 but when i tried to download the update using my phone it shows 'could not verify'....can someone plzz help me with this

5 REPLIES 5
Genius
Message 2 of 6
1,345 Views
Message 2 of 6

Re: Help with update

Hi @Adios_Fellas

 

Please connect your device to a computer and from PC Companion go to  -> support zone -> follow the steps to update your phone -> you will be notified if there's an update available.  Only for your information, keep in mind that the update will first need to be authorised by your network or country before Sony is authorised to release it to your device. Also operator locked phones takes much longer that other phones to receive their updates because they have to be extensively verified by the carrier before release. I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Emperor
Message 3 of 6
1,325 Views
Message 3 of 6

Re: Help with update

@Adios_Fellas

 

If you have unlocked the bootloader, you won't be able to use OTA updates, Bridge for Mac, nor PCC, you will have to relock the bootloader with flashtool 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Genius
Message 4 of 6
1,320 Views
Message 4 of 6

Re: Help with update

Hi @Adios_Fellas

 

Also if you have unlocked the bootloader you can flash stock firmwares of any customization on Xperias with unlocked bootloader using EMMA Sony Flash tool. Check this link for more information:

http://talk.sonymobile.com/t5/Android-development/EMMA-Sony-Flash-tool-for-Xperia-devices/td-p/30731...

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Emperor
Message 5 of 6
1,317 Views
Message 5 of 6

Re: Help with update

@Adios_Fellas @xavinux

 

EMMA won't relock the bootloader, flashtool will, BUT the DRM keys are gone forever

 

https://talk.sonymobile.com/t5/Xperia-Z2/How-to-manually-update-downgrade-root-2014-Xperias/td-p/593...




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Moderator
Message 6 of 6
1,305 Views
Message 6 of 6

Re: Help with update

And there are also other threads about this:

https://talk.sonymobile.com/t5/Xperia-Z2/My-phone-shows-me-quot-error-update-failed-quot/td-p/101833...

 

Thread locked.



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