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2017-07-26 09:10 AM
Hi @Ravi75, sorry to hear about this.
Have you tried any of the previous troubleshooting that I have posted earlier in this thread? If you haven't done that, I'd recommend that you do that!
Let me know how it went!
2017-08-03 11:19 PM
Hello... I'm using SONY XPERIA Z1
What can I do if I forgot my screenlock PIN?
Do I need to reset the phone?
IF reset is needed, how can I reset my Z1 at home?
2017-08-08 03:18 PM
Hi @Amirtelecom114, welcome to our forum!
If you have a Google account in your device and you have previously activated the MyXperia service you can login with your Google credentials at the link below.
Press on your phone and wait for the service to locate your phone > Lock > enter a temporary 6 digit PIN code and unlock your phone with the new PIN code.
If you don't have the service activated in your phone, you will need to perform a software repair using Xperia Companion. Do note that doing this will delete all data stored on the internal storage of your phone and since the phone can't be unlocked, creating a backup won't be possible.
I hope that helps and let me know how it went!
2018-06-19 10:55 PM
I have Sony xperia zl and forgor my pin. I do d not own a pc and factory restart doesn't seem to work. I I been trying for 12 he's. Help! somebody please.!!!!
2018-06-20 01:11 AM
Take a look at this
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2018-09-26 04:27 PM
Hi @S23, sorry to hear about this.
I would recommend that you perform a software repair using Xperia Companion. This will however delete all data stored on the internal storage, but it will remove the screen lock in the same process.
Let me know if that helps!