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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

FORGOT SCREENLOCK PIN

wra
Rookie
Message 11 of 41
15,280 Views
Message 11 of 41

Re: FORGOT SCREENLOCK PIN


@karlok wrote:

Hello... I'm using SONY XPERIA Z1
What can I do if I forgot my screenlock PIN?
Do I need to reset the phone?

IF reset is needed, how can I reset my Z1 at home?


 

Moderator
Message 12 of 41
15,279 Views
Message 12 of 41

Re: FORGOT SCREENLOCK PIN

Just download sony update service and repair.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 13 of 41
14,917 Views
Message 13 of 41

Re: FORGOT SCREENLOCK PIN

Sir.ive forgotten my pin for face recognition. bt my phone recognise my phone. Nd how can i retrive my pin.
Moderator
Message 14 of 41
14,900 Views
Message 14 of 41

Re: FORGOT SCREENLOCK PIN

Download sony update service:

http://www.sonymobile.com/gb/tools/update-service/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 15 of 41
14,756 Views
Message 15 of 41

Re: FORGOT SCREENLOCK PIN

Doesn't work as it prompts you to insert sim and unlock screen before proceeding to update/repair.

Moderator
Message 16 of 41
14,740 Views
Message 16 of 41

Re: FORGOT SCREENLOCK PIN

SUS does not require unlock,PCC does.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

akz
One time poster
Message 17 of 41
14,515 Views
Message 17 of 41

Re: FORGOT SCREENLOCK PIN

I FORGOT MY SCREEN LOCK PIN SO PL LET US KNOW HOW TO UNLOCK THE SAME.

Moderator
Message 18 of 41
14,511 Views
Message 18 of 41

Re: FORGOT SCREENLOCK PIN

It is told in the upper posts,repair with SUS.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 19 of 41
13,570 Views
Message 19 of 41

Re: FORGOT SCREENLOCK PIN

I forgot my screen lock password. How do i unlock it.

Moderator
Message 20 of 41
13,568 Views
Message 20 of 41

Re: FORGOT SCREENLOCK PIN

You have to perform a software repair using PC companion.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.