account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

FORGOT SCREENLOCK PIN

Sony Xperia Support
Message 41 of 45
358 Views
Message 41 of 45

Re: FORGOT SCREENLOCK PIN

Hi @Mhofela, welcome to our community!

We do not have a phone model with that exact name, all of them start with a letter, followed by 4 digits.

However, the steps to remove a screen lock that you can't remember, is the same for all devices (as long as the device is still supported), so follow the instructions on the link.

Let me know if that helps! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 42 of 45
167 Views
Message 42 of 45

Re: FORGOT SCREENLOCK PIN

Hello

My phone screen is broken

I want open my screenlock with PC

How can I do it in home??

 

Sony Xperia Support
Message 43 of 45
137 Views
Message 43 of 45

Re: FORGOT SCREENLOCK PIN

Hi @Mahdi9, sorry to hear about this. Slightly frowning Face

I'm not quite sure that I understand your question.

Is the display broken and you can't see anything on it and you want to access the data on the device using a computer, or do you want to remove the screen lock on the device?

To remove the screen lock if you can't unlock the device you can perform a software repair using Xperia Companion, but keep in mind that this will delete ALL data stored on the internal storage.

Let me know if that helps and if I misunderstood your question, please let me know.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 44 of 45
121 Views
Message 44 of 45

Re: FORGOT SCREENLOCK PIN

Sony Xperia Lt28hmodel pincode lock help pls

Sony Xperia Support
Message 45 of 45
114 Views
Message 45 of 45

Re: FORGOT SCREENLOCK PIN

Hi @dfewings69, welcome to our forum!

If you have forgotten the screen lock on your Xperia Ion, there is not that much that can be done as the device has reached its end of support and the software is no longer available on our servers, therefor a software repair is not possible.

Your best bet is try different combinations and hopefully you will find the correct one.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.