account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

Genius
Message 11 of 16
2,735 Views
Message 11 of 16

Re: Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

Who says it is invalid..........Xperia Care Thinking Face

One time poster
Message 12 of 16
2,388 Views
Message 12 of 16

Re: Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

I'm having the same problem, there is nothing at alll written on that label tray and the imei number is not the same thing as the number written on the sim.

So frustrating! Anyone have any more infor so I can send it off please?

One time poster
Message 13 of 16
2,349 Views
Message 13 of 16

Re: Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

Thanks, answered my question too, but no need to be a smart about the manual, who keeps these???

 

Forum Legend
Message 14 of 16
2,336 Views
Message 14 of 16

Re: Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

@Paul12345 Neither do I think that people stores the manual. But you can access the manual online (where this kind of information can be found) and therefore, why I mentioned it.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

One time poster
Message 15 of 16
1,829 Views
Message 15 of 16

Re: Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

followd the instructions and took out the tray. No number on it. Any way of getting to know it by connecting the cell with a computer?

 

Visitor
Message 16 of 16
477 Views
Message 16 of 16

Re: Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

This has to be one of the most facetious, condescending answers ever. The quote really tips it over the edge. Congratulations.