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Mobile World Congress 2019

Sonys Press conference from MWC took place this monday
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Camera goes blank after lollipop 5.1.1 update.

SOLVED
Learner
Message 1 of 3
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Message 1 of 3

Camera goes blank after lollipop 5.1.1 update.

After saving any video the camera app goes blank, it won't work unless you restart the device. Similarly after taking a picture when you preview it by clicking the gallery shortcut in camera. Then when you switch back to camera again it goes blank. Any one facing similar issue? Kindly do help me.
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Adept
Message 3 of 3
2,696 Views
Message 3 of 3

Re: Camera goes blank after lollipop 5.1.1 update.

 


@Quester wrote:

Try clearing cache of camera app:
- Go to Settings -> Apps -> All -> Camera -> Clear data and restart your phone.


Clearing the cache and data then reboot is only a temporary fix

Problem will reoccur as soon as you take multiple photos.

 

I found that Turn off "Use AwesomePlayer" seeting in developer settings fixed the issue

2 REPLIES 2
Moderator
Message 2 of 3
1,694 Views
Message 2 of 3

Re: Camera goes blank after lollipop 5.1.1 update.

Try clearing cache of camera app:
- Go to Settings -> Apps -> All -> Camera -> Clear data and restart your phone.



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Highlighted
Adept
Message 3 of 3
2,697 Views
Message 3 of 3

Re: Camera goes blank after lollipop 5.1.1 update.

 


@Quester wrote:

Try clearing cache of camera app:
- Go to Settings -> Apps -> All -> Camera -> Clear data and restart your phone.


Clearing the cache and data then reboot is only a temporary fix

Problem will reoccur as soon as you take multiple photos.

 

I found that Turn off "Use AwesomePlayer" seeting in developer settings fixed the issue