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Answered call goes straight to loudspeaker

SOLVED
Enthusiast
Message 1 of 141
5,011 Views
Message 1 of 141

Answered call goes straight to loudspeaker

Hi,

 

 

i have an annoying problem with my Z1. all calls ( at least i think so) goes straight to loudspeaker when i accept them.

 

I have removed screen protector (which i installed myself) and i dont have any apps that should be related to problem.

I have also done soft reset and problem stays also throughout latest fw update.

 

 

Hopefully this explanation makes any sense Slightly smiling Face

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 141 of 141
2,860 Views
Message 141 of 141

Re: Answered call goes straight to loudspeaker

This issue is fixed in the 33.0.1750.166 version of Google Chrome.

 

I suggest that you check your Chrome version via Settings > Apps > Chrome and if you have an older version check Google Play Store for the 33.0.1750.166 update and install it.

View solution in original post

140 REPLIES 140
Emperor
Message 2 of 141
4,979 Views
Message 2 of 141

Re: Answered call goes straight to loudspeaker

if you are charging your phone while answering calls they will be go through the loud speaker 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Enthusiast
Message 3 of 141
4,972 Views
Message 3 of 141

Re: Answered call goes straight to loudspeaker

This happens also when I'm not charging
Emperor
Message 4 of 141
4,966 Views
Message 4 of 141

Re: Answered call goes straight to loudspeaker

Repair your phone with 

 

Update Service (SUS)

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sam
Sony Xperia Support
Message 5 of 141
4,957 Views
Message 5 of 141

Re: Answered call goes straight to loudspeaker

Do you have any third party audio modification or calling application installed at all?

 

 


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Enthusiast
Message 6 of 141
4,938 Views
Message 6 of 141

Re: Answered call goes straight to loudspeaker

No, at least I think not Slightly smiling Face. I have try sus later this evening.

Makes me wonder if still some application have access to calling app and is causing problems
Enthusiast
Message 7 of 141
4,930 Views
Message 7 of 141

Re: Answered call goes straight to loudspeaker

I just finished "repairing" OS through SUS, hopefully that will do the trick.

 

 

Enthusiast
Message 8 of 141
4,920 Views
Message 8 of 141

Re: Answered call goes straight to loudspeaker

Well repair with sus didnt work. But i did restore all earlier settings and applications.

Moderator
Message 9 of 141
4,916 Views
Message 9 of 141

Re: Answered call goes straight to loudspeaker

I suggest you visit a nearby sony centre.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Enthusiast
Message 10 of 141
4,911 Views
Message 10 of 141

Re: Answered call goes straight to loudspeaker

Im now resetting my phone to factory settings and going to restore only google account with phonebook.

So basically phone is in same condition when i bought it.

 

Going to test if it works, if not then i have to send to repair center .