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2017-11-05 11:03 AM - edited 2017-11-05 11:05 AM
Hi, I just bought Sony Xperia X few days ago and it's weak signal as well 1-3 bars never full on 4G but as soon I change my set up for only WCDMA or WCDMA/GSM the signal is full bars on it
Then I think it is no phone problem but network provider ( 4G ). My is Virgin.
2017-11-05 11:11 AM
Basically lack of support for this problem from either network providers or Sony itself, just prefer to pretend the problem isn't there and let people talk about a none existing fault on here. I will never buy Sony products again feel completely let down by the big greedy company. Ps phone always one bar uses data like popcorn. Loading numerous times because of failure
2018-03-07 04:41 PM
Hi! Sony is the worst company I have ever dealt with. My xperia z1 compact loosing signal all the time. If it has signal it is very low that you cannot even talk. My friend had the same problem with xperia M. We won't buy Sony phones again. Never!!!
2018-04-22 05:09 PM
i had the same problem but i found a fix. by default (at least on my phone,) the prefered network is LTE so go into settings, mobile networks, prefered network type then tap on the bullet that says WCDMA (preferred) GSM. this was the best for me but maybe one of the others will be better for you but you will see your signal metre change when you press a bullet.
2019-03-29 02:06 PM - edited 2019-03-29 02:15 PM
Same issue here, Sony xperia XZ2 Compact Dual SIM. My wife on same network with iPhone8 has 4to5 bars, me zero. And yes it is also on O2 (in Germany), which I don't think is using a different technology compared to the others, just the coverage / signal strength is kind of miserable outside of the city. I know that the iPhone has no dual sim, still the difference is huge. In the settings the LTE is set as preferred, but the rest are also there, so the phone should switch automatically to a lower standard in case there is no signal or if the signal is very poor on LTE.
In my case (SIM1 having no signal) what "helped" is that
...and since then I have 2to4 bars on O2 (SIM1) and 2to3 bars on Telekom (SIM2). Both SIMs have LTE as preferred connection type.
I did this just 3 hours ago, when I was looking for a solution for the problem, that's how I ended up on this forum. I thought I share with you my experience, maybe it helps...
I'm sure the situation can be improved by SW.
I don't know how serious Sony is taking this issue, but I got this phone because it has dual sim, but if I anyway cannot be reached on one of the SIMs, then I might not consider the brand next time... Still I do love my phone despite this "small" issue. We however might get "divorced" if the situation will not improve. I will post again if the situation will get worst again.
2019-07-11 11:04 PM