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backlight doesnt really turn off while standby

SOLVED
One time poster
Message 1 of 3
1,641 Views
Message 1 of 3

backlight doesnt really turn off while standby

hey, maybe you can help me before i will send the phone the repairstation... my problem is, when the dispöay is in standby mode it doesnt completly turn off. there is the displaylight on, but not on full power, and its like blinking all the time... is something broken?

1 ACCEPTED SOLUTION

Accepted Solutions
Forum Legend
Message 2 of 3
1,932 Views
Message 2 of 3

Re: backlight doesnt really turn off while standby

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

Do you experience the same behaviour if you boot your phone into safe mode?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

 

If yes, I suggest that you perform a software repair on your phone via PC Companion:

http://www.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

2 REPLIES 2
Forum Legend
Message 2 of 3
1,933 Views
Message 2 of 3

Re: backlight doesnt really turn off while standby

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

Do you experience the same behaviour if you boot your phone into safe mode?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

 

If yes, I suggest that you perform a software repair on your phone via PC Companion:

http://www.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Highlighted
Apprentice
Message 3 of 3
1,032 Views
Message 3 of 3

Re: backlight doesnt really turn off while standby

So what was the solution, did you find a fix? My phone does the same think, a very dim flickering on the left side of the screen when in stanb-by mode.