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2015-11-10 08:18 PM
I'm familiar with all that.
Like many other people, I tried different software solutions first.
I've just ordered a new battery on ebay. I'll try to repair the phone myself.
2015-11-12 05:19 AM
2015-11-22 04:22 PM - last edited on 2015-11-22 04:22 PM by alexdon
What really is that Sony doesn´t provide ANY truthful answer of this matter at all! :-/
This is a phone series that has reached high popularity by being "user friendly" and excellent in workspeed, has an top end camera.
But when this is said, I´d think that Sony does this on purpose, I mean by not supporting their customers with their problems ... They´re much more busy developing new models, so who cares if a customer has bought a Z1 Compact in 2014, as now the Z5 Compact is in the stores.
It´s all about making the money, giving a sh*t about customer care!
They wouldn´t launch new updates randomly if they knew that it did damage the phone, right? well .. every phone model needs specific systemsoftware, and a phone that keeps breaking/shutting down by it self, is a reason to replace or upgrade the phone, only problem is that a new phone costs a lot of money, and money (unfortunately) doesn´t grow on trees.
I´ve had the same issues with my Z1 Compact, it goes from 70-60-50 and sometimes even 40% to 1% power in a matter of seconds, and then shuts down ... it charges all the way to 100% but power doesn´t even last for 12 hours, not even with flightmode on and all power/stamina mode on.
I´ve got no "battery saving/repair apps" installed ... Only the pre-installed, pre-bought apps that came with the phone ( some even been deleted as I didn´t use them).
Oh btw ... same issue was when one systemupdate made the sound volume drop by 50% opposed to other smartphones, Sony never did issue a "repair" update for that either! :-/
I´ve made factory reset, etc, etc, etc, etc such as proclaimed in the support was supposed to "do the trick" ... I´ve reset ALL settings to standards, still nothing works properly.
Next step will to have the battery replaced with a new one, and hopefully this will work forfillingly, other wise, I´ll make a nice video for youtube, showing how a "Brilliant" Sony Xperia Z1 compact looks like while being trashed with a 12lb sledgehammer, and then go back to using my excellent cheap a*s backup phone witch is a NOKIA 105 that actually manages to keep standby power for more than 3 days with "light use".
2015-11-22 07:13 PM
I ordered a new battery on ebay from a trusted seller. Unfortunatelly, the battery seems to be incompatible with my z1 compact. The battery looks the same as the original one, has the same type markings etc. but the phone is not recognizing it properly. So, I have to buy another battery from another seller, try it and hope that I will be lucky enough to be able to use z1 compact again. In the meantime I'm using my older phone. I don't want to go to the service center since I opose to the concept of the glued phone back cover for which I have to use the service center and I love to repair devices on my own, when I can. To conclude, I haven't been able to use my z1 compact for a couple of weeks now and it is unknown when I will be using it again.
2015-11-25 12:58 PM
I contacted Xperia care about the software 14.6.A.1.216 and they now have said twice that the software I have on my phone (14.6.A.0.368) is the latest one... Even if it says otherwise on the Sony Xperia website. I'm going to send mine in for repair, hoping for the best!
2015-12-01 09:55 PM
I just want to join this group and say that after latest software update I also have same problem with battery, when it goes down to 50% it suddenly drops to 0% and automatically turn off. I tried with PC Companion (repair) but no luck, still the same. I just want to tell Sony that, if it was because an update...well shi* happens, but get your shi* together I don't wanna go to the dark side (Samsung)! ;-)
2015-12-02 09:42 AM
Ouch, thats the worst case I have heard of. I guess Im lucky as the solution I posted is still working for me. Im trying to keep my useage where possible to just calls/emails and light internet browsing with skype and twitter in background and able to get a full day without any problem and still able to go well beyond 50 pct without phone shutting down.
Im still watching reviews for the Z5 compact but seems from feedback on this forum that it is not without fault. Temting to wait for marshmallow and see how Z% compact copes with that update...
If not may have to go over to the dark side and consider the I phone, or the very interesting Blackberry Priv which has appeal for heavy email use like myself and now running Android.