Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2015-09-30 09:32 AM
I am a die hard fan of SONY Mobile. I got my Lollypop 5.1.1 update yesterday for my Xperia Z1 and since then my voice is echoeing back during call. It is very irritating and dont know what to do. Kindly someone advise me.
2015-09-30 10:17 AM
Sorry to hear that.
Which build number do you have under Settings -> About phone?
Do you have this issue regardless who you're calling (please try calling fixed and mobile number)?
2015-09-30 11:10 AM - edited 2015-09-30 11:14 AM
2015-09-30 03:19 PM
Glad to hear that it works now
Not sure what could have caused that but let us now in case it happens again.
2015-10-27 03:21 PM
I have the same issues with my Z1 compact. The microphone works well when I do the diagnose. The recording sounds good to me.
But when I do a phone call I have echoes, interruptions and strange noises reported by the other side.
Please help me. I need this phone for business.