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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Snapchat filters does not work

One time poster
Message 1 of 13
4,272 Views
Message 1 of 13

Snapchat filters does not work

I have a xperia z1 compact, one month ago Snapchat worked perfectly in my mobile phone, but one day the filters of the vídeos stop working, and i think is a problem of the mobile versión... Someone know what is the problem or how can i solve it?

12 REPLIES 12
Sony Xperia Support
Message 2 of 13
4,264 Views
Message 2 of 13

Re: Snapchat filters does not work

Hi @Gadi,

Since Snapchat isn't an app developed by Sony Mobile we can't really provide support for it. Have you tried uninstalling the app then downloading it again from Google Play? If not then I suggest that you give it a try.

sony_sign_logo.png - Official Sony Xperia Support Staff


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One time poster
Message 3 of 13
4,135 Views
Message 3 of 13

Re: Snapchat filters does not work

I'm having the same problem.
I tried to contact snapchat crew, but nothing 'til now.
than I put this question to my followers and everyone that have sony device are having the same problem (other android users aren't having those problems).
Inhabitant
Message 4 of 13
4,082 Views
Message 4 of 13

Re: Snapchat filters does not work

I have the same problem 

Spoiler
 
One time poster
Message 5 of 13
3,738 Views
Message 5 of 13

Re: Snapchat filters does not work

I have the same problem too!

Message 6 of 13
3,413 Views
Message 6 of 13

Re: Snapchat filters does not work

Having same problem.  The dancing hotdog doesn't move up or down just stays there.  Anyone know of a fix?

Emperor
Message 7 of 13
3,409 Views
Message 7 of 13

Re: Snapchat filters does not work

@Infinitiguy911 @Gadi @miuku @ame93 @ducatambasco

 

Contact Snapchat app developer regarding this issues. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 8 of 13
3,405 Views
Message 8 of 13

Re: Snapchat filters does not work

Already did.  Is this phone so new that they didnt program it as yet?  Xperia xa1 ultra is what I'm using.

Emperor
Message 9 of 13
3,399 Views
Message 9 of 13

Re: Snapchat filters does not work

@Infinitiguy911

 

only the app developers can answer that question 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 10 of 13
3,390 Views
Message 10 of 13

Re: Snapchat filters does not work

Have you contacted support. For filters.