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2014-02-12 08:40 PM
I can't get my brand new Z1 compact to add xperia with facebook as an account.
I click on the add account and it takes me to a page saying that xperia would like to use facebook email, messages etc. I click OK and then it just takes me back to the same settings page and no account added.
The same thing happens with my google calendar- I want to use my facebook birthdays etc but I go through the whole same scenario as above for adding an account to my calendar.
I'm just new to this phone so I always assume it's me doing something stupid.
Hope someone can help.
2014-02-12 10:04 PM
I was literally just about to post the same problem. I don't think you did anything wrong, as I'm seeing exactly the same behaviour with the setup of "Xperia with Facebook". Xperia with Flickr worked as expected, but no matter what I do, I can't get the Xperia with Facebook account to be created.
Here's a list of things I tried (without any success):
- Deleted the Facebook account
- Deinstalled the Facebook updates
- Cleared all Facebook data
Any help is greatly appreciated!
2014-02-13 12:32 AM
I have tested this on a unit here and it appears to be working ok. With this being the case and given what you have tried so far I can really only advise trying a software repair:
1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
5. Repair Phone
7. Accept data removal
9. Wait for prepare
10. Select Phone
11. Follow the connection steps
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2014-02-13 08:10 AM
I believe it may be a problem with facebook setting\privacy.
For example I bought two similar xperia z1 compact black. After hard reset I did the same steps on two phones, but used two different FB accounts. One worked, other don't (returned to the menu after confirming that xperia would like to use facebook email, messages etc).
Please comment on this issue.
2014-02-13 12:09 PM
Thanks for this , Sam. I tried all you suggested but it didn't work. Took ages!
Am at a loss! It worked fine with Flickr. Can't see any security issues on my facebook account.
2014-02-13 12:22 PM
I am also having this issue and have been searhing on the net for about 3 days now, any help from sony or FB would be good...
2014-02-13 01:19 PM
I also can't see any reasonable differences between two FB account that I used for testing.
But still hope that solution will be found soon ^)
2014-02-15 01:35 PM
Good catch! Works now after installing messenger! I still wonder what the problem was or is. Thanks auudriuus.
2014-02-15 02:35 PM - edited 2014-02-15 02:38 PM
Weird but true, this also fixed my problem with Instagram (as well as Facebook in Xperia). Thanks!