Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2014-04-11 01:37 PM
Crackeling notifications sounds still happens.
I wonder if they're going to fix it, since z1 users seems not to have this problem.
2014-04-13 07:53 AM
I still have the crackling notification sound even after the .757 update. The crackling sound goes on for about a second when someone messages me.
2014-04-14 07:49 AM
I'm also having this issues after upgrading to .757. crackling sounds persists but the problem with playing the notification sounds on the wrong speaker is gone now.
so please sony fix this as soon as possible.
2014-04-14 10:33 AM
I've been testing this here but i can't hear any crackling sound when getting a notification. Does this happen with all apps or only certain apps? Does it help if you select another notification sound?
2014-04-14 12:41 PM - edited 2014-04-14 01:00 PM
2014-04-14 02:36 PM
Updated my z1 compact on Friday to .757 and I also have the crackling sound when I get a notifications.
Done a factory reset and a clean install, still have the same crackling sound when I get a notifications.
2014-04-14 05:30 PM
Mine is a brand new Z1C (got it on Friday). The .757 update was installed before it was even used for the 1st time. It's a fresh install (I've even done a repair/reinstall via PC Companion). Notification sounds (from any application whether the system itself, Gmail, Hangouts etc.) sound distorted for approx. 1 second. This does not happen via the "sound picker", they sound fine there. It happens when using any of sounds on the phone. In my case I'm using the "Xperia" ringtone, the Xperia "Message Alert" & the Xperia "Notification".
2014-04-14 10:26 PM
Can confirm cracking sound on both 681 and 757 fw.
All symptoms as mentioned above.
No such issue on JB.
My guess that this is software problem.