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Problem: Notification Sounds and Ringtones

SOLVED
Enthusiast
Message 31 of 132
1,186 Views
Message 31 of 132

Re: Problem: Notification Sounds and Ringtones

I tried it with sd and internal memory, you can trust me i have tried everything. I even ask my friends who are computer engineers and electrical engineers Grinning Face.

You are very helpful alexdon. But this is now a problem that only sony can deal with. Thank you for your helps Slightly smiling Face
Moderator
Message 32 of 132
1,184 Views
Message 32 of 132

Re: Problem: Notification Sounds and Ringtones

I am just trying to help,do not understand this attitude of yours.Well,maybe you need to have your phone examined at a sony service:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adviser
Message 33 of 132
1,169 Views
Message 33 of 132

Re: Problem: Notification Sounds and Ringtones

Alexdon, 

 

I know that you want to help us, but as customer you know we're disgusted by the silence of Sony. It seems that the most important thing is to sell products, and then... Cavoli vostri (italian idiom)...

 

Already tried to reset using SUS, already try to cancel all (hard reset), already went to a sony service: Slightly smiling Face would you like to know what they told me? "well, the speaker works great, it's a bug that sony should fix"........

 

I hope that using the official support forum, sony will note it and it will help us.

 

that's it!

Moderator
Message 34 of 132
1,166 Views
Message 34 of 132

Re: Problem: Notification Sounds and Ringtones

In this case,it means you need to wait for another update.I am sorry.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adviser
Message 35 of 132
1,161 Views
Message 35 of 132

Re: Problem: Notification Sounds and Ringtones

unfortunately I know it.... Slightly frowning Face

 

but the only way that the users have to show sony those problems, is the support forum.

 

as moderator, have you got further information by sony about future bugfix?

 

Moderator
Message 36 of 132
1,135 Views
Message 36 of 132

Re: Problem: Notification Sounds and Ringtones

I am not working for sony,so I do not have access to that kind of info.But as you can see in the Z1 compact and Z1 section,there are topics with issues after 4.4.2 update.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adept
Message 37 of 132
1,066 Views
Message 37 of 132

Re: Problem: Notification Sounds and Ringtones

@alexdon how can we the consumer escalate the problem to Sony ? This is unexceptable do we have to sign a petition to get this fixed. Its not a 100euro phone which I can say ok it didnt work lets throw it out, I paid close to 550euros for this. Is there no humanity. I would be very ashamed of myself if I was a sony employer on this forum. 

Highlighted
Inhabitant
Message 38 of 132
1,060 Views
Message 38 of 132

Re: Problem: Notification Sounds and Ringtones

I postet a bad feedback on Amazon, where I bought it. 

If there is somebody doing a petition ore something, I will sign in!

 

The only thin I know how to get in contact is the support chat. I did it twice, but they both told me there is nothing known that there is a problem with this in serial. I´m the first one???

 

 

Adept
Message 39 of 132
1,059 Views
Message 39 of 132

Re: Problem: Notification Sounds and Ringtones

At least tell us how to go back to JB without loosing our warranty. A sony confirmed way.

Adept
Message 40 of 132
1,058 Views
Message 40 of 132

Re: Problem: Notification Sounds and Ringtones

Where is the chat ?