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2014-11-22 03:31 PM
Cant Sony release a fix for this instead of directing us all to fix this ourselves ?
Mine has been doing this since May 2014.
I would not recommend this phone to anyone at present. I avoid even looking at that part of my phone. I have tried previous fix solutions from the forum.
Everytime I am in the album something has changed, missing files, broken image files, duplicates upon duplicates.
luckily I have all my images backed up. It is impossible to find things in the album.
I resent having to fix this ..... I've even reverted to previous version, but no joy with it at all.
It is Kaputt basically !!
this problem is ruining this usability of this phone, SONY YOU HAVE MANY UNHAPPY CUSTOMERS AT PRESENT due to this album .nomedia file problem.
Please stop instructing us all to fix this ourselves and FIX it .
2014-11-24 02:29 PM
We are looking into this but currently i can only recommend that you recreate the missing .nomedia file manually or that you perform a repair of the phones software using a computer. If you repair the phones software the file will be recreated as it's there by default but it will delete all your personal data so make sure you have a backup of anything you want to save first.
2014-11-24 02:39 PM
If you want to recreate the file, the easiest way to recreate it is probably using a 3:rd party app like https://play.google.com/store/apps/details?id=com.studiokuma.nomedia
Start the app, tap the folder called "Android". There you should see two folders, "data" and "obb". To the right of these two folders you should see a music icon with a red X over it. If you don't see this icon that means the .nomedia file is missing. In that case, just tap and hold on "data" and then you should see the music note with a red X over it.
When this is done, go to Settings -> Apps -> All -> Media Storage -> Clear data -> OK and then restart the phone.
2014-12-01 05:50 PM
2014-12-02 11:24 AM
2014-12-22 05:06 PM
2014-12-22 05:41 PM - edited 2014-12-22 05:46 PM
Tomkay I just followed the steps rickard posted and downloaded the app, now I have no photos or videos, lol, ...
Don't worry, your media is still there. It just takes the phone a while to build all the previews (thumbnails) again. You may need another restart, but eventually, you'll see all your media items (this time without any duplicates).
... and this phone is nothing but hassle to me, it won't even play videos on Facebook unless I'm using WiFi.
Hopefully you'll enjoy the phone a lot more once your media items will be shown again.
I had some problems recently as well which annoyed me hugely, but they were related to Google/Android and not Sony's fault, in particular not the hardware's fault. Looks like I have conquered the issues now and I'll be able to fully enjoy my phone again.
You may say that the album should work without user intervention and I would agree with you, but then note that other manufacturers have their own issues, so the grass isn't typically really greener on the other side.
As for the inability to watch videos on Facebook while not using Wi-Fi, I would suspect that this isn't the phone's fault, but probably a restriction imposed by your mobile data plan/bandwidth. I could be wrong about this and I would suggest that you use the same SIM and provider details in another phone hardware to make sure that it is indeed the Z1 compact that is causing the problem.
I think the hardware is so beautiful that it is worth fighting a bit for a smooth experience. I wouldn't want to trade my Z1 compact against a Z3 compact because in my view the Z1 compact looks more elegant.