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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Phone is closing/opening apps on its own

Learner
Message 11 of 22
5,485 Views
Message 11 of 22

Re: Phone is closing/opening apps on its own

Yes i do 

Moderator
Message 12 of 22
5,482 Views
Message 12 of 22

Re: Phone is closing/opening apps on its own

It might be responsible.Could you remove it?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 13 of 22
5,480 Views
Message 13 of 22

Re: Phone is closing/opening apps on its own

Ok ill give it a try, but the reason i put a screen protector on it is because the screen gets so easily smudged and scratched =P

Moderator
Message 14 of 22
5,478 Views
Message 14 of 22

Re: Phone is closing/opening apps on its own

I know,but sometimes it might affect the touchscreen and you will see some strange things.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 15 of 22
5,448 Views
Message 15 of 22

Re: Phone is closing/opening apps on its own

Thanks, it seems to be working now. I removed the screenprotector.

Moderator
Message 16 of 22
5,431 Views
Message 16 of 22

Re: Phone is closing/opening apps on its own

I am glad.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 17 of 22
4,922 Views
Message 17 of 22

Re: Phone is closing/opening apps on its own

I am currently having this same issue on my mobile phone.

Its opening and closing apps, swiping side ways, making things larger and smaller and changing my settings.

I do not have 'task killer' or 'master cleaner' and a screen protector on my mobile.

I have owned this phone for nearly 2 years.

I have noticed that the screen will stop doing this when i push down and hold my finger in the middle of the screen which allows me to use it by using another finger.

 

Please help me to fix this, I love this phone and am not keen to be replacing it with another.

 

Thanks

Learner
Message 18 of 22
4,911 Views
Message 18 of 22

Re: Phone is closing/opening apps on its own

I think the problems is the screen. Either the screen is simply broken or moisture has gotten into the phone and reacts on the screen. I had my phone replaced. 

 

Have you had your phone in water recently? Or perhaps you had it repaired? Because after they repair the phone it usually isn't waterproof anymore, sadly. 

One time poster
Message 19 of 22
4,121 Views
Message 19 of 22

Re: Phone is closing/opening apps on its own

I am currently having this same issue on my mobile phone.

Its opening and closing apps, swiping side ways, making things larger and smaller and changing my settings.

I do not have 'task killer' or 'master cleaner' and a screen protector on my mobile.

I have owned this phone for nearly 2 years.

I have done factory reset too , but nothing wokring

 

Please help me to fix this, I love this phone and am not keen to be replacing it with another.

 

One time poster
Message 20 of 22
4,065 Views
Message 20 of 22

Re: Phone is closing/opening apps on its own

I also have this problem on a new phone, its 3 months old. No screen protector or anti virus. It started a few days ago with a dead patch on the touch screen when using Chrome. Now today its like its posessed, opening apps and swiping through things, zooming in and out. I have it next to me right now after restarting it and its opening apps ive never even used before. 

I am really regretting switching from iphone to android, this is so annoying!

ETA: im actually on an Xperia XZ but google brought me to this thread, apologies!